Delasia Riser
Aubrey,TX
Summary
Driven Sales Associate with proven success at Target, enhancing customer satisfaction and exceeding sales targets through expert customer service and product knowledge. Excelled in teamwork and upselling, achieving consistent monthly sales goals. Skilled in cash handling and problem-solving, committed to fostering client loyalty and team collaboration.
Overview
1
1
year of professional experience
Work History
Sales Associate
Target
Frisco, TX
07.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Sales Associate
Bath & Body Works
Frisco, TX
10.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Cosmetology -
Ogle School Hair, Skin, And Nails
04.2023
High School Diploma -
Independence High School
Frisco, TX05.2022
Skills
Customer Service
Teamwork and Collaboration
Time Management
Listening Skills
Multi-tasking strength
Problem-Solving
Excellent people skills
Reliable and punctual
Goal-Oriented
Money Handling
Flexible Schedule
Verbal/written communication
Cash Register Operation
Stocking and Receiving
Store Opening and Closing
Product Sales
Sales Strategies
Meeting deadlines
Upselling
Retail Store Operations
Inventory Tracking
Inventory Control
Merchandise Display
Self-Checkout Assistance
Friendly and Helpful
Honest and Dependable
Attention to Detail
Customer Assistance
Organization
Creative Thinking
Team Leadership
Inventory and Stocking
Product Knowledge
Timeline
Sales Associate
Target
07.2023 - 02.2024
Sales Associate
Bath & Body Works
10.2022 - 06.2023
Cosmetology -
Ogle School Hair, Skin, And Nails
High School Diploma -
Independence High School