Delaynie Summers
Bend
Summary
A proactive worker with a drive to learn more. A student who is reliable and efficient in high volume situations. With over 5 years of customer service in multiple positions I am able to adapt quickly and am ready to be a positive asset to any business.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Lead
Dutch Bros
Bend, OR
10.2024 - Current
- Trained new hires on the flow of the shop, job duties, and safety regulations.
- Managed store closing and opening procedures to ensure safety and security.
- Coordinated daily tasks and assigned duties to staff members in accordance with company policies.
- Coached team members, delivering candid feedback on expectations and performance.
Host/Food Runner
La Rosa
Bend, OR
12.2023 - 04.2025
- Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously.
- Answered phone calls to take reservations and process online orders.
- Demonstrated proficiency in delivering food orders to tables quickly and efficiently.
- Exhibited strong multitasking skills when working under pressure during peak hours.
Sales Team Member
Sweet Tooth Candy Shoppe
Bend, OR
10.2022 - 08.2023
- Assisting customers both on the floor and at the register, answering questions and concerns to help the shop flow.
- Kept a clean and stocked shop with consist restock of items and keeping candy off the sales floor.
- Both opening and closing the shop efficiently, allowing for a smooth opening the next day.
Cashier/Stocker
Michaels
Bend, OR
08.2021 - 08.2023
- Operated cash register and accurately processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Led weekly events in the store, creating a positive and intriguing environment for the customers.
- Continuously learning new skills within the company, such as reading planograms, packing online orders, and managing inventory.
Education
Associate of Applied Science - Psychology
Central Oregon Community College
Bend, OR06.2028
Skills
- Customer service focus
- Team motivation
- Flexible schedule
- Employee training
- Positive attitude
Certification
- Food Handlers Permit
- OLCC Service Permit
Timeline
Shift Lead
Dutch Bros
10.2024 - Current
Host/Food Runner
La Rosa
12.2023 - 04.2025
Sales Team Member
Sweet Tooth Candy Shoppe
10.2022 - 08.2023
Cashier/Stocker
Michaels
08.2021 - 08.2023
Associate of Applied Science - Psychology
Central Oregon Community College