Delia Mancilla
Ida Grove,IA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Experienced working with people with different language backgrounds. Committed to providing quality customer service.
Overview
6
6
years of professional experience
Work History
Human Resources Assistant
LSI Staffing
08.2023 - 01.2024
- Provided customer service and problem solving for employees by assisting in resolutions of questions and complaints
- Entered employee data into SAP including: disciplinary action notes, address changes, telephone number changes, etc.
- Conducted orientation for new hires using PowerPoint presentations, videos, visual demonstrations and other applicable methods
- Documented and assisted with required paperwork (I-9,W-2, etc)
Student Teacher- Spanish
Morton Middle School
02.2022 - 05.2022
- Active listened to student issues and assisted with conflict solving strategies
- Assisted Lead Teacher to enforce school policies and procedures
- Conducted assessments to measure performance and progress of students, providing guidance for areas requiring improvement
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth
Student Teacher- Dual Language
Castelar Elemenatry School
01.2022 - 02.2022
- Responded to issues regarding student's illness and behavior and implemented appropriate corrective measures
- Referred families to bilingual resources to help improve student's academic development
- Developed positive relationships with administration, teaching staff, and students
- Submitted student's grades and reports on time
Recruitment Assistant- Summer Intern
Iowa Migrant Education Program
06.2018 - 08.2018
- Recruited and qualified migratory families to receive benefits of the Iowa Migrant Program
- Performed average of 20 calls per week to set up appointments with migrant families to go over program information
- Communicated effectively with clients to establish understanding of the Iowa Migrant Program
Education
Bachelor of Arts - Spanish Teching
University of Northern Iowa
Cedar Falls 07.2022
Skills
- Communication
- Organization
- Time Management
- Cultural Understanding
- Customer Service
- Problem Solving
- Teamwork
- Empathy
- Willingness to learn
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Human Resources Assistant
LSI Staffing
08.2023 - 01.2024
Student Teacher- Spanish
Morton Middle School
02.2022 - 05.2022
Student Teacher- Dual Language
Castelar Elemenatry School
01.2022 - 02.2022
Recruitment Assistant- Summer Intern
Iowa Migrant Education Program
06.2018 - 08.2018
Bachelor of Arts - Spanish Teching
University of Northern Iowa
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