Delia Ordonez Zamora
Yucaipa,CA
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Receptionist
Healthy smile dental clinic
01.2023 - 01.2025
- Office and supply maintance
- Organizing and Filing paperwork
- Answering and forwarding phone calls
- Time management/scheduling
- Checking insurance eligibility via phone/online
- Billing/pre-authorizations/tracking claims
Receptionist
Amazon Graphics
01.2020 - 01.2022
- Answering and forwarding phone calls.
- Friendly and informative Customer service
- Filing paperwork
- Replying to Emails
- Handling invoices
- Maintain log payments
Receptionist
Tu Wei Min DDS
01.2018 - 01.2020
- Managing appointments
- Gathering patients information
- Checking Insurance eligibility via phone/online
- Answering and forwarding phone calls
Receptionist
Healthy smile dental clinic
01.2015 - 01.2018
- Office and supply maintance
- Organizing and Filing paperwork
- Answering and forwarding phone calls
- Time management/scheduling
- Billing/pre-authorizations/tracking claims
Education
Psychology/Early child education
Riverside City College
Riverside, CAHigh school diploma
Magnolia Hs
Anaheim, CASkills
- Bilingual (English/Spanish)
- Capable of using computer program systems
- Organization and planning
- Friendly and helpful customer service
- Verbal and written communication
- Data inputting
- File management
Certification
- CPR certified
- ROP child development
- ROP principles of teaching
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Healthy smile dental clinic
01.2023 - 01.2025
Receptionist
Amazon Graphics
01.2020 - 01.2022
Receptionist
Tu Wei Min DDS
01.2018 - 01.2020
Receptionist
Healthy smile dental clinic
01.2015 - 01.2018
High school diploma
Magnolia Hs
Psychology/Early child education
Riverside City College