Joana Herrera
Poway,CA
Summary
Highly professional, detail oriented with a passion for efficiency and excellence. Proven ability to multitask, organize, prioritize and maintain productivity while learning new concepts and information. Able to work in a team-based, fast paced environment and equally able to work alone.
Overview
7
7
years of professional experience
Work History
Receptionist
Pacifica Senior Living
01.2023 - Current
- Greet residents and take down information of potential new residents for tours
- Scheduling residents for transportation
- Checking resident guest into rooms and taking payments
- Assuring prompt and positive action on all resident complaints, questions and conducting follow up
- Answer phone calls and transferring to appropriate personnel.
Medical Office Administrator
La Jolla Plastic Surgery and Dermatology
04.2021 - 12.2021
- Check Patients in at the front desk
- Schedule patients for appointments
- Compiled medical records and charts
- Managed charting of patient chief complaint
- Maintain supplies and appearance of office
- Pharmacy calling to submit medicine
- Operated computer software and office equipment.
Cashier, Greeter and Lot Porter
Toyota Dealership
08.2019 - 09.2020
- Handled payment methods and closed out bills
- Checked in customers to the service department
- Organizing filling room
- Transporting our car inventory from secondary lot to our primary lot location
- Assisted with maintaining an organized lot.
Petroleum Supply Specialist
US Army
10.2016 - 07.2019
- Dispensed bulk fuel
- Submitted samples of petroleum for testing
- Daily accountability of fuel inventory
- Set up fuel dispensing stations
- Maintenance of our equipment and warehouse
- Reviewed and unpacked materials while verifying quantities and quality
- Office Administration duties: filling, phone calls and typing up form.
Education
Medical Office Administration Diploma -
Concorde Career College
San Diego, CA05.2021
Skills
- Bilingual (English/Spanish)
- Customer Service
- Inventory control and data entry
- Warehouse duties
- Cash management
- Word, Excel and PowerPoint
- Scheduling
- Clerical Support
Timeline
Receptionist
Pacifica Senior Living
01.2023 - Current
Medical Office Administrator
La Jolla Plastic Surgery and Dermatology
04.2021 - 12.2021
Cashier, Greeter and Lot Porter
Toyota Dealership
08.2019 - 09.2020
Petroleum Supply Specialist
US Army
10.2016 - 07.2019
Medical Office Administration Diploma -
Concorde Career College