Delicia Blackburn
Canton
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Billing Specialist
B&B Fibercare
Canton
06.2021 - Current
- Managed payment collections and resolved billing discrepancies.
- Processed customer invoices accurately and efficiently.
- Utilized billing software to track payments and generate reports.
- Collaborated with teams to ensure timely billing cycles.
Laborer
Fresh Mark Cold storage
Massillon
07.2017 - 08.2018
- Operated forklifts to move and organize products within cold storage facility.
- Maintained cleanliness and safety standards in work areas and storage units.
- Assisted in loading and unloading shipments according to company protocols.
- Collaborated with team members to streamline workflow processes daily.
- Provided training and support to new laborers on operational procedures.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Assistant Manager
Dollar General
Canton
01.2016 - 07.2017
- Supervised daily operations including scheduling shifts, assigning duties.
- Supervised daily store operations and maintained efficient workflow.
- Trained and mentored new staff on company policies and procedures.
- Managed inventory levels and organized stockroom for optimal accessibility.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Bachelor of Science - Data Analytics
Southern New Hampshire University
Hooksett, NH 03.2023 - 07.2026
Skills
- Data analysis
- Billing software
- Customer service
- Project management
- Team collaboration
- Analytical thinking
- Payment processing
- Invoice accuracy
- Discrepancy resolution
- Invoice processing
Timeline
Bachelor of Science - Data Analytics
Southern New Hampshire University
03.2023 - 07.2026
Billing Specialist
B&B Fibercare
06.2021 - Current
Laborer
Fresh Mark Cold storage
07.2017 - 08.2018
Assistant Manager
Dollar General
01.2016 - 07.2017