Delilah Hawthorne
Bellmore,NY
Summary
Dedicated food service professional skilled in creating welcoming environments, managing guest inquiries, and enhancing overall dining experiences. Strong multitasking and problem-solving abilities ensure efficient service and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
The Clubhouse Restaurant
Bellmore, NY
08.2025 - Current
- Greeted and seated guests, ensuring welcoming atmosphere and prompt service.
- Managed reservation system to optimize seating efficiency and guest flow.
- Collaborated with kitchen and waitstaff to coordinate timely service during peak hours.
- Handled guest inquiries and resolved issues to enhance overall dining experience.
- Supported special events by organizing seating arrangements and assisting with logistics.
- Adapted quickly to changing priorities during busy shifts, ensuring smooth operations.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Food Service Worker and Cashier
Town Bagel
Bellmore, NY
02.2023 - 03.2026
- Prepared and served food items according to established quality standards.
- Operated kitchen equipment, ensuring adherence to safety and sanitation protocols.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Assisted in inventory management, tracking supplies and placing orders as needed.
- Trained new staff on food preparation techniques and customer service standards.
- Resolved customer complaints promptly, enhancing overall dining experience satisfaction.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
- Enhanced customer loyalty, remembering regulars' names and orders.
- Cleaned and organized kitchen, dining and service areas.
Camp Counselor
Long Beach Recreational Camp
Long Beach, NY
06.2021 - 08.2024
- Supervised daily camp activities, ensuring safety and engagement for all participants.
- Developed and implemented recreational programs that promoted teamwork and skill development.
- Managed camper behavior by applying positive reinforcement strategies, promoting a supportive atmosphere.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Kept athletic and games equipment and facilities organized and maintained.
- Assisted in preparing recreational materials and supplies for each activity.
- Fostered positive and inclusive camp environment, leading to noticeable increase in camper satisfaction.
Education
High School Diploma -
John F Kennedy
Bellmore, NY06.2026
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Handling complaints
- Problem-solving
- Effective multitasking
- Customer service expertise
- Supply restocking
- Menu memorization
- teamwork
- Memory retention
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
- Pilates and gym
- Fashion and Style
- Personal Development and Self-Improvement
- Watching Movies and TV Shows
- I enjoy helping others and giving back to the community
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Photography
- Music
- Passionate about balancing physical health with mental and emotional wellness
- Exploring various forms of art, such as Tattooing, Nails, and sculpture to nurture creativity and personal growth
- I enjoy outdoor activities, such as soccer, swimming, and going for walks
Timeline
Restaurant Hostess
The Clubhouse Restaurant
08.2025 - Current
Food Service Worker and Cashier
Town Bagel
02.2023 - 03.2026
Camp Counselor
Long Beach Recreational Camp
06.2021 - 08.2024
High School Diploma -
John F Kennedy