Summary
Overview
Work History
Education
Skills
Timeline
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Delilah Kuusela

Delilah Kuusela

Baton Rouge,LA

Summary

Offering warm and approachable demeanor, eager to learn and grow in any work environment. Brings foundational understanding of customer service principles and can quickly adapt to new systems and processes. Ready to use and develop communication and organizational skills.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

SoLou
09.2024 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Restaurant Hostess

Pia's Trattoria
10.2022 - 08.2024
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.

Education

High School Diploma -

Louisiana State University
Baton Rouge, LA
05-2028

Skills

  • Customer service
  • Strong multitasking
  • Conflict resolution
  • Assertiveness
  • Handling complaints
  • Relationship building
  • POS system operations
  • Phone etiquette

Timeline

Restaurant Hostess

SoLou
09.2024 - Current

Restaurant Hostess

Pia's Trattoria
10.2022 - 08.2024

High School Diploma -

Louisiana State University

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Delilah Kuusela