Delilah Martinez
Customer Service
Kissimmee,FL
Summary
Dedicated young adult with favorable five year work experience in customer service and cash handling, honed at Dunkin' Doughnuts and other pace driven environments. Excelled in creating positive customer experiences, boosting sales through effective merchandising, and maintaining high levels of accuracy in financial transactions. Known for exceptional work ethic, reliability, and the ability to foster customer loyalty.
Overview
4
4
years of professional experience
Work History
Cashier
Dunkin Doughnuts
05.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Store Opener
Garra Fish Spa
05.2022 - 01.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Created a welcoming atmosphere by maintaining store cleanliness, organization, and inviting visual displays.
- Increased store sales by implementing effective merchandising strategies and visual displays.
Sales Associate
Spirit Halloween
10.2019 - 10.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
GED -
ALCO
2320 New Beginnings Rd , Kissimmee FL 3474410-2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
- Product Knowledge
- Merchandise Restocking
- Issue Resolution
Hair dying , Online Reseller / store,
I am a young fun and eccentric latina young woman I've always looked forward to new looks ! dying and bleaching hair has been an hobby I have practiced on myself for years in hopes of becoming better as well as getting a cosmetology license one day .
Along with this hobby I resell cool clothing and products online on a website named "Depop" a clothing app curated towards young adults and teens
Timeline
Cashier
Dunkin Doughnuts
05.2023 - 09.2023
Store Opener
Garra Fish Spa
05.2022 - 01.2023
Sales Associate
Spirit Halloween
10.2019 - 10.2019
GED -
ALCO
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