Delilah Mendoza
Bakersfield,CA
Summary
Dynamic and dedicated professional with extensive experience in customer service at Samco Gas. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and POS system operations, consistently maintaining accuracy and reliability. Recognized for exceptional work ethic and commitment to creating positive shopping experiences.
Overview
6
6
years of professional experience
Work History
Cashier
Samco Gas
Bakersfield, CA
05.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash register balances throughout shifts.
- Handled cash, credit, and check transactions with precision.
- Ensured cleanliness and organization of checkout area to enhance customer experience.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Fulfillment Associate
Amazon
Shafter, CA
10.2024 - 04.2025
- Operated material handling equipment to ensure accurate and timely order fulfillment.
- Packaged products efficiently while adhering to safety and quality standards.
- Conducted inventory checks to maintain stock levels and assist in replenishment.
- Collaborated with team members to streamline workflow and enhance productivity.
- Utilized warehouse management systems for tracking shipments and managing orders.
- Maintained a clean and organized work environment to ensure safety compliance.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
Sales Associate
Lids Locker Room
Arvin, CA
10.2024 - 02.2025
- Assisted customers with product selection and provided exceptional service.
- Maintained accurate inventory levels and organized stock displays to enhance visibility.
- Operated point-of-sale system efficiently, ensuring smooth transaction processing.
- Collaborated with team members to create engaging promotional displays for seasonal merchandise.
- Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
- Participated in sales training programs to improve product knowledge and sales techniques.
- Monitored sales trends and contributed ideas for improving floor layout and merchandising strategies.
- Ensured compliance with store policies and procedures, enhancing operational efficiency.
Sever
Original Roadhouse Grill
Bakersfield, CA
05.2024 - 11.2024
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently, demonstrating strong time management and organizational skills.
- Collaborated with kitchen staff to communicate orders accurately and promptly.
- Assisted in training new servers on menu items and restaurant protocols.
- Adapted quickly to changing priorities during peak service hours, maintaining composure under pressure.
- Handled cash register transactions, ensuring accurate billing and payments.
- Maintained cleanliness and organization of dining area to enhance guest satisfaction.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Sever/Bartendar
Red Robin
Bakersfield, CA
03.2020 - 06.2024
- Provided exceptional customer service to enhance dining experience and ensure guest satisfaction.
- Coordinated with kitchen staff to accurately fulfill food orders and maintain timely service.
- Assisted in training new servers on menu knowledge and service protocols to improve team efficiency.
- Maintained cleanliness of dining area and adhered to health and safety regulations consistently.
- Processed payments efficiently using point-of-sale (POS) system, ensuring accurate transactions for guests.
- Resolved customer complaints promptly, fostering a positive atmosphere and encouraging repeat business.
- Collaborated with team members to streamline workflows during peak hours, improving overall service speed.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
East Bakersfield High School
Bakersfield, CA05.2014
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Order taking
- Cash management
- Cash register systems
- POS system operations
- POS systems
- Staff training
Timeline
Cashier
Samco Gas
05.2025 - Current
Fulfillment Associate
Amazon
10.2024 - 04.2025
Sales Associate
Lids Locker Room
10.2024 - 02.2025
Sever
Original Roadhouse Grill
05.2024 - 11.2024
Sever/Bartendar
Red Robin
03.2020 - 06.2024
High School Diploma -
East Bakersfield High School