Delina Luke
Wapato,WA
Summary
Im goal oriented with a strong backround of meeting my achievements & accomplishments that push me to learn all I can into being the ideal candidate for any job title I persue while gaining all the knowledge,experience required to meet & fulfill my employers expectations.
I have great sociable skills an great experience with working well with others in any environment and adjust to any conditions that may help suite my position as an employee.
Overview
4
4
years of professional experience
Work History
Bartender
Gorge Amphitheatre
05.2022 - 08.2022
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Librarian
Heritage Cultural Center Library
Toppenish , WA
03.2022 - 05.2022
- Developed and maintained library collection by selecting, ordering, cataloguing, and classifying books and other materials;.
- Conducted library tours to introduce patrons to resources available in the library;.
- Organized book displays and coordinated special events such as author visits;.
- Provided reference services to students, faculty, staff and community members using print and electronic resources;.
- Assisted patrons with locating information using online databases, search engines, websites and other research tools;.
- Created library policies for circulation of materials and usage of equipment;.
- Supervised student assistants in providing customer service at the circulation desk;.
- Planned activities for children's story time programs;.
Hostess,waitress
Heritage Restaurant
Toppenish, WA
01.2021 - 12.2021
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Monitored customer satisfaction levels throughout their meal experience.
- Communicated clearly with kitchen staff regarding customer orders.
- Demonstrated strong interpersonal skills when interacting with customers.
Daycare Worker
Sandra's Daycare
Harrah, WA
01.2019 - 01.2020
- Created lesson plans that incorporated activities to stimulate physical, social, emotional, cognitive growth of the children.
- Organized and maintained a safe, clean, and developmentally appropriate environment for children.
- Assisted in potty training and diapering children as needed.
- Instructed young children in basic educational concepts such as numbers, shapes, colors, letters.
- Ensured proper supervision of all activities including outdoor playtime.
- Developed age-appropriate curriculums to meet the individual needs of each child.
- Communicated regularly with parents regarding their child's progress or concerns.
- Engaged children in creative play activities such as art projects, music time, story time.
- Provided snacks and meals in accordance with dietary guidelines.
R.a.m.p
Macy's
Union Gap, WA
09.2018 - 12.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
GED -
Moses Lake High School
Moses Lake, WA06.2001
Skills
- Clerical Support
- Team Building
- Dependable and Responsible
- Teamwork and Collaboration
- Reliable and Trustworthy
- Flexible and Adaptable
- Customer Relations
- Customer Service
Timeline
Bartender
Gorge Amphitheatre
05.2022 - 08.2022
Librarian
Heritage Cultural Center Library
03.2022 - 05.2022
Hostess,waitress
Heritage Restaurant
01.2021 - 12.2021
Daycare Worker
Sandra's Daycare
01.2019 - 01.2020
R.a.m.p
Macy's
09.2018 - 12.2018
GED -
Moses Lake High School
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