Delisa Glen
Collinsville,IL
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
5
5
years of professional experience
Work History
Shift Leader
Hardee's Restaurant
Collinsville, IL
07.2024 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
Room Attendant
Fairfield Inn & Suites by Marriot
Collinsville, IL
11.2023 - 06.2024
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Checked for damage to walls or furniture and reported any issues to the supervisor.
Stocking Associate
Walmart
Collinsville, IL
02.2023 - 09.2023
- Received shipments of merchandise and stocked shelves according to store requirements.
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Performed inventory counts of merchandise on a regular basis.
Room Service Attendant
Hampton Inn By Hilton
St Louis, MO
06.2022 - 02.2023
- Greeted guests upon arrival and provided a friendly, accommodating service.
- Assisted in the preparation of room service orders according to hotel standards.
- Delivered food items to guest rooms in a timely manner.
Warehouse Worker
Integrity Staffing for Amazon
Edwardsville, IL
11.2019 - 07.2020
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
Education
High School Diploma -
Cahokia High School
Cahokia Heights, Illinois05-2005
Skills
- Customer Service Management
- Operations Support
- Equipment Troubleshooting
- Production Scheduling
- Production Reporting
- Training Assistance
Timeline
Shift Leader
Hardee's Restaurant
07.2024 - Current
Room Attendant
Fairfield Inn & Suites by Marriot
11.2023 - 06.2024
Stocking Associate
Walmart
02.2023 - 09.2023
Room Service Attendant
Hampton Inn By Hilton
06.2022 - 02.2023
Warehouse Worker
Integrity Staffing for Amazon
11.2019 - 07.2020
High School Diploma -
Cahokia High School
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