Dell Ahalt
Woodsboro,MD
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and safety protocols. Dedicated to working closely with employees to maximize productivity and optimize safety procedures. Decisive leader with good planning and organizational skills. Certified Zone Control Driving teacher, as well as Defensive Driving course certified.
Have initiated, planned, and supported multiple safety training driving and occupational events in 28 years. Continue to provide all training required for new and existing associates as well as for management employees.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Manager
Verizon Communications Inc
Frederick, MD
10.1996 - Current
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Conducted performance reviews for team members.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Ensured compliance with regulatory requirements and industry standards including updated safety practices in Occupational and Driving techniques.
- Created monthly reports for senior management summarizing operational performance metrics.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed risk by developing and implementing effective risk management strategies.
- Led a team of 18-40 employees, ensuring high productivity and excellent customer service.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Education
Associate of Arts - Communications
Hagerstown Community College
Hagerstown, MD05-1987
Some College (No Degree) - Communications Technologies
NC State University
Raleigh, NCSkills
- Operations Management
- Policy Implementation
- Workforce Management
- Staff Development
- Strategic Planning
- Performance Evaluations
- Time Management
- Verbal and written communication
- Team Leadership
Affiliations
- Former Professional Baseball Player (Baltimore Orioles)
- Have coached baseball from youth to semi professional, basically all levels of play except college.
- Coached Youth basketball, football as well as High School football.
- President of Frederick County Board of Basketball Officials for 8 years
- 27 years of Basketball officiating College and High School
Accomplishments
- Verizon Awards in Safety Recognition, Planning, and Implementation
- Personal:
1. Inducted into Alvin Quinn YMCA Hall of Fame 2021
2. Inducted into National Semi Professional Baseball Hall of Fame 2021
3. Inducted into the Frederick MD Sports Top 250 Greatest Athletes of all time in 2021
Certification
- Certified Zone Control Driving teacher
- Certified Defensive Driving teacher
- Certified MD Flagging training
Timeline
Manager
Verizon Communications Inc
10.1996 - Current
Associate of Arts - Communications
Hagerstown Community College
Some College (No Degree) - Communications Technologies
NC State University