Della Johnson
Waco
Summary
Results-driven Customer Fulfillment Associate known for exceptional attention to detail and commitment to quality control. Experienced in managing inventory, processing orders, and ensuring timely shipments, ready to leverage skills to enhance operational efficiency and customer experience.
Overview
2
2
years of professional experience
Work History
Customer Fulfillment Associate
Amazon
waco
01.2022 - 01.2024
- Processed customer orders with precision using Amazon's fulfillment systems to enhance order accuracy.
- Managed inventory levels to maintain optimal product availability for timely customer orders.
- Collaborated with team members to maintain a safe and organized work environment.
- Assisted in packing and shipping products to ensure on-time delivery for customer satisfaction.
- Utilized handheld scanners to track shipments and update inventory records.
- Communicated effectively with coworkers to resolve order discrepancies quickly.
- Followed safety protocols and procedures to minimize workplace hazards consistently.
- Adhered strictly to quality control guidelines when handling merchandise prior to shipment.
- Organized and maintained product inventory in the warehouse.
Customer Service Representative
ILSA
Groesbeck
09.2021 - 01.2022
- Managed customer accounts and updated information accurately.
- Communicated product details and promotions to customers effectively.
- Utilized CRM software to track customer interactions and feedback.
- Maintained a clean and organized workspace for optimal efficiency.
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Bruceville-Eddy
Bruceville-Eddy, TX05-2009
Skills
- Order processing
- Inventory management
- Shipping logistics
- Quality control
- Handheld scanning
- Customer relationship management
Timeline
Customer Fulfillment Associate
Amazon
01.2022 - 01.2024
Customer Service Representative
ILSA
09.2021 - 01.2022
High School Diploma -
Bruceville-Eddy