Summary
Overview
Work History
Education
Skills
Timeline
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Delmy Morales

Brooklyn,NY

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. In addition to having experience in customer service, data entry and office management.

Overview

6
6
years of professional experience

Work History

Receptionist

Brooklyn Body Works
Brooklyn, NY
08.2023 - Current
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Updated and recorded customer or client information to maintain accounts.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Office Assistant Intern

P.S.84
Williamsburg,NY
08.2022 - 08.2023
  • Prepared financial reports for management review, assisting with budget monitoring and forecasting decisions.
  • Collaborated closely with HR personnel to ensure all employee records were up to date.
  • Answered incoming phone calls and transferred to staff members or provided requested information.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Supported program assistant and 25 staff members in administrative activities, documentation and data management

Dental Receptionist and Assistant

Dental Specialty Associates
Manhattan, NY
02.2018 - 08.2022
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Laid out dental instruments and equipment before procedures.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Educated patients on treatment procedures and post-procedure home care.

Education

Bachelor of Science - Forensic Psychology

John Jay College of Criminal Justice of The City University of New York
New York, NY
05.2023

Skills

  • Inventory Management
  • Records Management
  • Office Administration
  • Data Entry
  • Scheduling
  • File Maintenance
  • Microsoft word and Excel proficiency
  • Invoice Processing

Timeline

Receptionist

Brooklyn Body Works
08.2023 - Current

Office Assistant Intern

P.S.84
08.2022 - 08.2023

Dental Receptionist and Assistant

Dental Specialty Associates
02.2018 - 08.2022

Bachelor of Science - Forensic Psychology

John Jay College of Criminal Justice of The City University of New York
Delmy Morales