- Music
- Interior Design
- DIY and Home Improvement
- Traveling
- Experiencing new restaurants and culinary dishes
- Hiking and outdoor activities
- Games and puzzles
Delonda Henderson
Trenton,FL
Summary
Professional and detail-oriented Administrative Support Specialist with extensive experience providing administrative and operational support in academic environments. Skilled in managing complex schedules, coordinating events, and serving as a reliable point of contact for faculty, staff, and external stakeholders. Known for exercising sound judgment, maintaining confidentiality, and fostering a welcoming, organized office atmosphere. Knowledgeable about application admissions operations, procedures and regulatory requirements. Successful at working in both team-based and self-directed capacities, with a proven track record of enhancing office efficiency and supporting executive leadership. Dedicated to upholding a high standard of professionalism and service in all interactions.
Overview
11
11
years of professional experience
Work History
Administrative Support Assistant III
University of Florida
05.2015 - Current
- Oversee the CME application process by receiving and reviewing applications for completeness, requesting any missing documentation, and forwarding applications to committee reviewers for approval. Address and resolve identified conflicts, and communicate final approval status to the respective departments.
- Serve as system administrator for CME learning management system, CloudCME. Responsibilities include setting up and configuring events, managing user accounts, maintaining compliance with accreditation requirements, and generating reports on CME activity. Serve as the primary point of contact for troubleshooting platform issues, ensuring data accuracy, and providing training and support to faculty, staff, and participants.
- Handle deposits and process journal entries to allocate funds accurately to the appropriate accounts.
- Serve as liaison with Departmental coordinators and Activity Directors who manage Grand Rounds and other CME activities.
- Review all documentation submitted for CME activities for compliance with policies and procedures, accuracy and completeness.
Shared Collections Cataloger
University of Florida
06.2014 - 05.2015
- Copy cataloged material held at the Library’s Shared Storage Facility, including but not limited to government documents
- Searched OCLC WorldCat records to find matching copy
- Created original catalog records in OCLC WorldCat
- Applied Resource Description and Access (RDA) to original records in WorldCat and downloaded the bibliographic records to local catalog
- Maintained catalog information for the Shared Storage Facility
- Updated bibliographic, holding and item data in local catalog
Serials Processing Coordinator
University of Florida
08.2013 - 06.2014
- Implemented standards and guidelines for FLARE processing in consultation with the Coordinator of Statewide Shared Collection
- Researched, analyzed and solved problems of a routine nature using data pertaining to the problems
- Acted as lead administrator for UF and FLARE
- In conjunction with participating institutions, tracked journal retention commitments between the Association of Southeastern Research Libraries and Florida State University System partners
- Hired, trained, and supervised Tempforce staff as they performed tasks
- Performed quality control on Tempforce work
Education
Bachelor of Applied Science - Health Services Administration
Santa Fe College
12.2014
Certificate - Medical Coder
Santa Fe College
08.2017
Skills
- Application management
- Planning and event coordination
- Administrative and clerical support
- Customer service
- Strong communication
- Ability to maintain confidentiality and handle sensitive information
- Ability to work individually or on a team
- Multi-tasking across diverse tasks and responsibilities
- Coordination with various university departments
Websites
Accomplishments
- Certification in University of Florida’s Managing at UF: Supervisory Challenge, 2012
- Certification in University of Florida’s Business Communications, 2012
- Attended Project Management Institute for UF Managers, 2011
Interests
Timeline
Administrative Support Assistant III
University of Florida
05.2015 - Current
Shared Collections Cataloger
University of Florida
06.2014 - 05.2015
Serials Processing Coordinator
University of Florida
08.2013 - 06.2014
Bachelor of Applied Science - Health Services Administration
Santa Fe College
Certificate - Medical Coder
Santa Fe College