Hi, I’m
Delontae Patterson
Cook
Lakewood,CO
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
years of professional experience
Work History
McDonald'sDenver, CO
Shift Manager
06.2019 - 11.2022
Job overview
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised ongoing daily production phases.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Cultivated professional working relationships with peers and supervisors.
- Scheduled staff to establish adequate coverage during peak business hours.
- Cooperated with coworkers to improve customer experience and manage storefront.
Pepsi Center - AramarkDenver, CO
2 Cook
04.2019 - 02.2021
Job overview
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Developed relationships with local suppliers to obtain freshest ingredients available.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Universal StudiosOrlando, FL
2nd Cook
10.2017 - 03.2019
Job overview
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Managed kitchen budget for supplies and labor hours, consistently meeting targets.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Planned menus for different events, seasons and customer requests.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Winn Dixie Grocery StoreOrlando, FL
Cashier
03.2016 - 12.2018
Job overview
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Hardess Orlando Florida
Cook
03.2015 - 09.2018
Job overview
- Communicated closely with servers to fully understand special orders for customers.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
Community College of DenverDenver, CO
Bachelor of Business from Cannabis Business Degree
05.2001
Maynard Evans High SchoolOrlando, FL
High School Diploma
05.2001
University Overview
- Honor Roll [1 semester 2 semester 3 semester and 2017 ]
- Completed AP course in Us history
- 2.5 Unweighted GPA
- 3.0 GPA weighted
- Awarded [honor roll 4 times ]
- Awarded [best academic njrotc ]
- Extracurricular Activities: [cheer leading ]
- Extracurricular Activities: [njrotc 4 years drill team ]
- best leader of the program
Skills
Staff Development
Team Development
Safety Compliance
Equipment Troubleshooting
Schedule Oversight
Quality Assurance
Flexible Schedule
Documentation and Reporting
Opening and Closing Procedures
Schedule Management
Energetic and Enthusiastic
Hiring and Recruiting
Cash Handling
Accurate Money Handling
Process Improvements
Inventory Controls
Tech-Savvy
Performance Reviewing
Decision-Making
Payment Processing
Mentoring and Coaching
Delegating Work
Staff Training and Onboarding
Timeline
Shift Manager
McDonald's
06.2019 - 11.2022
2 Cook
Pepsi Center - Aramark
04.2019 - 02.2021
2nd Cook
Universal Studios
10.2017 - 03.2019
Cashier
Winn Dixie Grocery Store
03.2016 - 12.2018
Cook
Hardess
03.2015 - 09.2018
Community College of Denver
Bachelor of Business from Cannabis Business Degree
05.2001
Maynard Evans High School
High School Diploma
05.2001