DeLorean Boone
Crown Mitsubishi
11
years of professional experience
1
Certification
Dynamic automotive sales and management professional with 9+ years of experience driving revenue growth, developing high-performing sales teams, and delivering exceptional customer experiences. Proven success in automotive sales, floor management, employee development, inventory management, vehicle appraisals, negotiations, CRM utilization, and operational leadership. Recognized for building strong customer relationships, coaching top-performing sales professionals, and consistently exceeding dealership sales goals.
Skills
Automotive Sales
Sales Management
Floor Management
Sales Coaching
Sales Planning
Sales process
Transaction Management
Leadershipons
Negotiation & Closing
Inventory Management
CRM Management
Performance Metrics
Employee training
Team Building
Customer Service
Prospecting
Sales Demonstrations
Product knowledge
Communication
Problem Solving
Client management
Operational Strategy
Client management
Performance Metrics
Work History
Floor / Sales Manager
1 Year- Manage daily showroom operations while leading the sales team to achieve dealership sales objectives.
- Coach, train, and develop sales consultants on the sales process, product knowledge, customer engagement, objection handling, and closing strategies.
- Created and managed sales consultant schedules to ensure optimal staffing and enhance customer coverage.
- Desked deals and assisted sales consultants in structuring transactions to enhance profitability and customer satisfaction.
- Monitor individual and team performance through coaching, accountability, and performance tracking.
- Recruit, interview, onboard, and mentor new sales consultants.
- Collaborate with dealership leadership to maintain inventory levels and maximize inventory turn.
- Monitored individual and team performance through coaching and performance tracking to foster accountability.
- Appraise customer trade-in vehicles by evaluating market value, vehicle condition, and pricing.
- Resolve customer concerns while maintaining exceptional customer satisfaction and dealership standards.
Senior Sales Consultant
3 Months- Cultivated strong relationships with new and returning customers through targeted prospecting, referrals, and proactive follow-up.
- Negotiated pricing, financing, and trade-in values to successfully close vehicle sales.
- Conducted vehicle demonstrations and performed detailed needs assessments to recommend the best vehicle solutions.
- Trained and developed sales consultants on dealership processes, enhancing customer service, product knowledge, and closing techniques.
- Trained and developed sales consultants on dealership sales processes, customer service, product knowledge, and closing techniques.
- Delivered exceptional customer service, consistently surpassing sales expectations.
Sales & Leasing Consultant
11 Months- Generated new business through effective use of CRM systems, networking, referrals, and targeted prospecting.
- Demonstrated vehicle features and benefits while providing exceptional customer service.
- Showcased vehicle features and benefits, enhancing customer experience and satisfaction.
- Built long-term customer relationships that generated repeat and referral business.
- Cultivated long-term customer relationships, leading to increased repeat and referral business.
Senior Sales & Leasing Consultant
4 Years 1 Month- Consistently exceeded sales goals through relationship-based selling and proactive prospecting.
- Trained and mentored new sales consultants on dealership sales processes and best practices, enhancing team effectiveness and knowledge transfer.
- Assisted management in desking deals and structuring transactions to optimize sales outcomes.
- Trained and mentored new sales consultants on dealership sales processes and best practices.
- Demonstrated strong negotiation and closing skills, ensuring exceptional customer experiences and fostering client loyalty.
Fleet Assistant
6 Months- Oversaw fleet of 300 vehicles, ensuring optimal operational readiness.
- Evaluated vehicle conditions and determined repair or resale value.
- Coordinated scheduled maintenance to enhance fleet reliability.
- Appraised vehicles and assessed damage for repair or resale.
- Prepared vehicles for rental and retail sale.
Head Basketball Coach
10 Months- Led practices and developed game strategies while mentoring student-athletes to enhance skill development and team cohesion.
- Evaluated player performance and implemented development plans.
- Fostered teamwork, discipline, leadership, and accountability.
- Fostered teamwork, discipline, leadership, and accountability among student-athletes, contributing to a positive team culture.
Front of House & Delivery Manager
11 Months- Supervised front-of-house operations and coordinated delivery staff to enhance service efficiency.
- Managed scheduling, inventory, hiring, and employee training to optimize workforce performance.
- Ensured order accuracy while maintaining excellent customer service standards.
- Assisted with food preparation and supported daily operational management for seamless service delivery.
Assistant Manager / Sandwich Artist
3 Years 10 Months- Managed daily restaurant operations, inventory, and scheduling to ensure smooth workflow and effective vendor relationships.
- Recruited, hired, trained, and developed employees to enhance team capabilities and service quality.
- Recruited, hired, trained, and developed employees.
- Oversaw financial performance while ensuring high standards of customer service and operational excellence.
Certification
- First Aid & CPR Certified
- Salesperson of the Month (Multiple Awards)
- Salesperson of the Year
- CARES Summer League Basketball Champion (2016, 2017, 2019)
- NFL Flag Football Champion (2019)
Timeline
Floor / Sales Manager
Crown Mitsubishi
2025.10 - CurrentRead More
Senior Sales Consultant
Crown Mitsubishi
2025.07 - 2025.10Read More
Sales & Leasing Consultant
#1 Cochran
2024.08 - 2025.07Read More
Fleet Assistant
Sixt Rent a Car
2022.12 - 2023.06Read More
Senior Sales & Leasing Consultant
Jim Shorkey Auto Group
2020.05 - 2024.06Read More
Head Basketball Coach
Propel Schools
2019.08 - 2020.06Read More
Front of House & Delivery Manager
Joe & Pie Pizza
2019.06 - 2020.05Read More
Assistant Manager / Sandwich Artist
Subway
2016.01 - 2019.11Read More