Delru Smith
Coram,NY
Summary
Dynamic and dedicated professional with extensive experience in customer service at Wal-Mart. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and inventory management, demonstrating strong work ethic and integrity. Committed to maintaining high-quality standards and fostering a positive shopping experience.
Overview
11
11
years of professional experience
Work History
Cashier
Wal-Mart
07.2024 - 09.2024
- Process transactions efficiently while ensuring accuracy in cash handling procedures.
- Train new team members on point-of-sale systems and customer service protocols.
- Enhance customer experience by resolving inquiries and ensuring satisfaction.
- Manage daily cash drawer reconciliation to maintain financial integrity.
Produce Clerk
Stop & Shop
12.2015 - 10.2017
- Identified and removed damaged or expired items to maintain quality standards.
- Trained new staff on operational procedures and best practices in produce handling.
- Implemented process improvements that increased efficiency in produce replenishment tasks.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Produce Clerk
Stop & Shop
11.2015 - 07.2016
- Maintained inventory levels by monitoring stock and conducting regular audits.
- Ensured product freshness by rotating stock according to FIFO principles.
- Assisted customers in selecting fresh produce, enhancing overall shopping experience.
- Collaborated with team members to optimize display layouts for maximum visibility.
Produce Clerk
Waldbaums Supermarket
11.2013 - 09.2015
- Assisted in receiving and inspecting produce shipments for quality and freshness.
- Maintained organized displays to enhance product visibility and customer engagement.
- Collaborated with team members to ensure timely restocking of produce items.
Education
CxC
Ocho Rios High School
Jamaica West Indies08.2012
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Cashier
Wal-Mart
07.2024 - 09.2024
Produce Clerk
Stop & Shop
12.2015 - 10.2017
Produce Clerk
Stop & Shop
11.2015 - 07.2016
Produce Clerk
Waldbaums Supermarket
11.2013 - 09.2015
CxC
Ocho Rios High School
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