Demara Vargas
Coral Springs
Summary
Professional with strong background in managing medical office operations, ensuring seamless workflow and effective patient care. Skilled in administrative management, scheduling, billing, and compliance, coupled with focus on team collaboration and achieving consistent results. Known for adaptability, reliability, and fostering supportive environment for staff and patients. Prepared to contribute to success and efficiency of any setting.
Overview
12
12
years of professional experience
Work History
Medical Office Manager
New Reflections Counseling
03.2024 - 01.2025
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Resolved patient concerns with personalized attention and prompt solutions.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Developed innovative marketing strategies to attract new patients while maintaining strong relationships with existing clientele.
- Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Nail Technician
Primrose Aesthetics
11.2019 - 03.2024
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Oversaw schedule to manage appointments of new and existing clients.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Developed engaging social media posts by researching trending topics and audience interests.
Property Manager
Advenir Living
06.2017 - 11.2019
- Negotiated vendor contracts to reduce operational costs while maintaining quality services.
- Fostered positive tenant relationships by addressing concerns and facilitating open lines of communication.
- Oversaw budget preparation and allocation by analyzing expenses and forecasting trends.
- Streamlined task delegation, resulting in improved operational efficiency.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
Leasing Manager
Greystar Property Management
03.2013 - 06.2017
- Fostered positive relationships for improved tenant retention rates.
- Motivated team members to achieve leasing goals through regular feedback and coaching.
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Managed daily and weekly marketing and leasing plans.
- Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
Education
Associate of Science - Nursing
Palm Beach State College
Lake Worth, FLFull Specialist -
Boca Beauty Academy
Boca Raton, FLSkills
- Strong work ethic
- Effective multitasking
- Professional telephone etiquette
- Conflict resolution
- Medical practice operations
- Insurance verification proficiency
- Social media marketing
- Sanitization
Languages
Spanish
Native or Bilingual
Timeline
Medical Office Manager
New Reflections Counseling
03.2024 - 01.2025
Nail Technician
Primrose Aesthetics
11.2019 - 03.2024
Property Manager
Advenir Living
06.2017 - 11.2019
Leasing Manager
Greystar Property Management
03.2013 - 06.2017
Associate of Science - Nursing
Palm Beach State College
Full Specialist -
Boca Beauty Academy
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