Demauny Williams
New Orleans,LA
Summary
Resourceful Flex Service Representative known for high productivity and efficient task completion. Skilled in customer service, conflict resolution, and time management, which enable successful outcomes in fast-paced environments. Excel in communication, adaptability, and problem-solving to meet diverse client needs and ensure satisfaction.
Skilled Flex Service Representative with significant experience in customer service roles. Known for strong interpersonal skills, problem-solving abilities, and commitment to enhancing customer satisfaction. In previous roles, have consistently improved operational efficiency and received positive feedback from customers for exceptional service delivery.
Overview
5
5
years of professional experience
Work History
Flex Service Representative
Hertz Car Rental
New Orleans, LA
06.2023 - 12.2024
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Maintained cleanliness standards for the store area including checkout counters and displays.
- Prepared detailed reports regarding customer inquiries or complaints.
- Handled returns and exchanges according to company policies.
- Provided information about products and services.
Architectural Intern
Architect Partners
New Orleans, LA
01.2022 - 12.2024
- Created 3D or interactive structure designs using computer-aided design applications.
- Completed building permit applications and adhered to deadlines.
- Prepared documents for bidding processes and managed bids submitted by contractors.
- Participated in presentations to clients demonstrating proposed concepts and designs.
- Conducted on-site visits to construction sites to monitor plan compliance.
- Reviewed blueprints and identified potential design issues or areas of improvement.
- Developed aesthetic representations of structure and construction details.
Busser
Bobby Hebert's Cajun Cannon
New Orleans, LA
06.2020 - 12.2022
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Inspected dining room furniture for cleanliness prior to seating guests.
- Adhered to sanitation guidelines when handling food and beverage items.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Replenished napkins, condiments, silverware and glassware as needed.
- Participated in ongoing training to enhance job skills and knowledge.
- Greeted guests with friendliness and professionalism.
Education
Associate Degree - Architecture
Delgado Community College
New Orleans, LA06-2026
High School Diploma -
East Jefferson High School
New Orleans, LA05-2023
Skills
- Up-selling techniques
- Goal oriented
- Patience and tolerance
- Lead conversion
- Property inspection
- Maintenance management
- Organization
- Safety and cleanliness standards
- Excellent communication
- Problem-solving
- Ability to lift 40 pounds
- Product promotion
- Self motivation
- Attention to detail
Timeline
Flex Service Representative
Hertz Car Rental
06.2023 - 12.2024
Architectural Intern
Architect Partners
01.2022 - 12.2024
Busser
Bobby Hebert's Cajun Cannon
06.2020 - 12.2022
Associate Degree - Architecture
Delgado Community College
High School Diploma -
East Jefferson High School
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