Demerie S. Caro
Mcdavid,FL
Summary
Hard working, driven, ambitious professional seeking a growth opportunity.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Flight Attendant
Southwest Airlines
04.2024 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Server
First Watch Daytime Cafe
12.2022 - Current
- Welcomed guests with a friendly approach upon entering and exiting the restaurant
- Supported management with pre-shift opening and post-shift closing
- Answered phone calls assisting guests with to-go orders and catering requests.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
Flight Attendant
Frontier Airlines
01.2023 - 06.2023
- Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
- Demonstrated safety equipment and procedures to meet FAA guidelines.
- Kept cabin neat, clean and professional in appearance.
- Conducted preflight checks to assess general condition and cleanliness of aircraft.
- Greeted passengers to assist in finding seating assignments and properly stowe items in overhead or under-seat storage.
Member Service Representative II
Navy Federal Credit Union
12.2020 - 07.2022
- Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Perform platform-banking functions Analyze, research, and resolve problems and discrepancies related to member accounts/loans Identify opportunities to cross service products and increase product penetration
Mortgage Support Assistant
Aerotek Contractor
12.2020 - 11.2021
- Assisted with new loan setup including but not limited to indexing, member follow up, ordering and/or validating documents Efficiently indexed electronic loan documents received via e-mail or fax from members, processors, closers Maintained notations and contact history information on each interaction and actions taken on accounts
- Accurately tracked and updated action items in database(s) as required
- Responsible for reviewing daily production reports and act, as necessary.
Education
High School Diploma -
Stone Coast Academy
Miami Fl2018
Skills
- Customer service
- Attention to detail
- Strong work ethic
- Time management
- Verbal and written communication
- Problem-solving
Timeline
Flight Attendant
Southwest Airlines
04.2024 - Current
Flight Attendant
Frontier Airlines
01.2023 - 06.2023
Server
First Watch Daytime Cafe
12.2022 - Current
Member Service Representative II
Navy Federal Credit Union
12.2020 - 07.2022
Mortgage Support Assistant
Aerotek Contractor
12.2020 - 11.2021
High School Diploma -
Stone Coast Academy
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