Demetric Terry
Columbus,GA
Summary
Hardworking Economic Support Specialist versed in connecting eligible individuals and families with public assistance benefits. Exceptional history of building rapport with community organizations to foster seamless communication. Offering 81/2 years in support roles combined with superior case management and client advocacy skills. Skilled government assistance worker bringing understanding of sources, types and levels of public assistance, as well as related processes and requirements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Economic Support Specialist II
DHS/DFCS
06.2019 - Current
- Determined correct services and program resources for individual needs.
- Collected and analyzed personal and financial information to make appropriate determinations.
- Looked for signs of fraud and reported cases to fraud coordinator and investigators.
- Researched and interpreted program regulations and applicable laws.
- Helped clients navigate social services system and access needed resources.
- Kept case files updated, accurate and aligned with requirements.
- Multi-Tasking
- Quality focus
- Team work assisting my co workers in any way i can.
- Positive Work Ethic.
Administrative Specialist III
DHS/DFCS
03.2015 - 06.2019
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Created and updated records and files to maintain document compliance.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Handled incoming and outgoing mail.
- Prepared project documents, reports and brochures.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Conducted research to assist with routine tasks and special projects.
- providing great Customer service when clients and partners call or visit the local office.
- Assist client on Gateway System on the computer.
- Keying high volumes of data using standard office hardware and software.
Lead Teacher
Little Angels Childcare Development Center
02.2012 - 02.2015
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Introduced new software into classrooms, enhancing student comprehension and improving test scores.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Processer/Data Entry
Remitco
05.2008 - 04.2009
- Completed data entry tasks with accuracy and efficiency.
- Maintained files, records and chronologies of entry activities.
- Compiled data and reviewed information for accuracy prior to input.
- Identified data entry errors and reported to necessary departments.
- Scanned documents and saved in database to keep records of essential organizational information.
- Obtained scanned records and uploaded into database.
- Located and corrected data entry errors and reported to management.
- Monitored database updates and verified for correctness.
- Verified accuracy of data entered into system to produce error-free reports.
Education
High School Diploma -
Cornerstone Christian
Peachtree Corners, GA05.2012
Skills
- Willingness to learn
- Program Eligibility
- Employee Timesheet Processing
- Application Processing
- Team Player
- Ability to work independent
- Office Procedures
- Dependable
- Organizational Skills
- Interpersonal Relations and Professional Development
- can type 35 wpm
Timeline
Economic Support Specialist II
DHS/DFCS
06.2019 - Current
Administrative Specialist III
DHS/DFCS
03.2015 - 06.2019
Lead Teacher
Little Angels Childcare Development Center
02.2012 - 02.2015
Processer/Data Entry
Remitco
05.2008 - 04.2009
High School Diploma -
Cornerstone Christian
Similar Profiles
Sherry WarrenSherry Warren
ESS1- Economic Support Specialist I at DHS-DFCSESS1- Economic Support Specialist I at DHS-DFCS
Dawson ScottDawson Scott
Social Services Specialist at Dawson/Haralson County DFCSSocial Services Specialist at Dawson/Haralson County DFCS
Dana CasonDana Cason
Social Services Specialist 2 at Screven/Jenkins DFCSSocial Services Specialist 2 at Screven/Jenkins DFCS