Marisol Moreno
Houston,TX
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
7
7
years of professional experience
Work History
Case Manager
FAVORITE STAFFING
Chicago
01.2023 - 11.2024
- Provided crisis intervention support for clients in emergency situations.
- Maintained accurate case records and documentation according to agency guidelines.
- Counseled clients on available resources within the community that could help meet their needs.
- Provided referrals to appropriate health care providers or other community resources.
- Educated clients about mental health conditions, medications and self-care techniques.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained up-to-date case records with case activity status.
CASE MANAGER
ENDEAVORS
Pecos
07.2021 - 10.2022
- Assessing clients' physical and mental wellness needs, preferences and abilities, using these to develop tailored care plans
- Providing support and resources for clients, good working relationships with support networks, government resources and community resources.
CASE AIDE
SOUTHWEST KEY PROGRAMS
Channelview
02.2019 - 01.2021
- Ensure case acceptance and closure occurs nationally according to program and ORR protocol
- Ensure all cases are accurately recorded in ETO and that program records match census records
- Support case management team.
SUBSTITUTE TEACHER
GALENA PARK ISD
Galena Park
01.2018 - 01.2019
- Adhere to curriculum and lesson plans assigned by the regular teacher
- Follow procedures and achieve lesson goals
- Assign and explain paperwork
- Oversee students outside the classroom including in hallways and cafeteria.
Education
UNIVERSITA DEI SAPORI
01.2019
Associates of Applied Science -
THE ART INSTITUTE OF HOUSTON
01.2018
Skills
- Critical Thinking
- Active Listening
- Leadership
- Problem Resolution
- Resident Engagement
- Crisis Situation
- Grievance Resolution
- Case Management
- Needs Assessment
- Records Management
- Case Management Tracking
- Crisis Intervention
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Case Manager
FAVORITE STAFFING
01.2023 - 11.2024
CASE MANAGER
ENDEAVORS
07.2021 - 10.2022
CASE AIDE
SOUTHWEST KEY PROGRAMS
02.2019 - 01.2021
SUBSTITUTE TEACHER
GALENA PARK ISD
01.2018 - 01.2019
UNIVERSITA DEI SAPORI
Associates of Applied Science -
THE ART INSTITUTE OF HOUSTON
Similar Profiles
Michelle BurgessMichelle Burgess
Agency Nurse at Favorite StaffingAgency Nurse at Favorite Staffing
Andrea NegronAndrea Negron
Case Manager at Favorite StaffingCase Manager at Favorite Staffing
Valeria GonzalezValeria Gonzalez
Security / Migrant Shelter at Favorite StaffingSecurity / Migrant Shelter at Favorite Staffing