Demichael Ramsey
Charlotte,NC
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Also, Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Car Salesman
Adams Auto Group
10.2022 - Current
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Completed registration paperwork and sales documentation.
Sales Representative
M&L Chrysler Dodge Jeep Ram
01.2021 - 09.2021
- Greeted and actively communicated with customers upon arrival to uncover their immediate needs and wants while
using excellent customer service skills. - Offered recommendations based on their purchasing desires in addition to out-of-scope inventory that matched their preferences in style.
- Demonstrated functionality in vehicles, explained costs of vehicles and additional services, and accompanied prospective clients on test drives. Kept up to date
through research on new products and trends to meet the preferences of the client. - Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Diesel Mechanic and Tire Technician
Eagle Span Cooperation
11.2019 - 10.2020
- Correcting vehicle deficiencies through removing, repairing, adjusting, overhauling,
assembling, disassembling, and replacing major assemblies, sub-assemblies, components, parts, or systems, such as, power and drive trains, electrical, air conditioning, fuel, emission, brake, steering, and hydraulics. - Analyzed customer needs to recommend suitable tires for personalized requirements.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
Sales Representative
HJ Auto Sales
08.2018 - 09.2019
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations..
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Collaborated with cross-functional teams to identify and address customer needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Bachelor in Business And Finance -
Central Piedmont Community College
Charlotte, NC05.2022
High School Diploma -
Hopewell High School
Huntersville, NC06.2018
Skills
- Product Promotion
- Excellent Written and Verbal Communication
- Financial Product Sales
- Customer Preferences
- Team Leadership
- Time Management
- Goal-Driven
Timeline
Car Salesman
Adams Auto Group
10.2022 - Current
Sales Representative
M&L Chrysler Dodge Jeep Ram
01.2021 - 09.2021
Diesel Mechanic and Tire Technician
Eagle Span Cooperation
11.2019 - 10.2020
Sales Representative
HJ Auto Sales
08.2018 - 09.2019
Bachelor in Business And Finance -
Central Piedmont Community College
High School Diploma -
Hopewell High School