Demra Ashmore
Ormond Beach,FL
Summary
Engaged professional in higher education and community engagement with a record of raising over $15,000 for scholarship programs. Expertise in building relationships with diverse stakeholders and coordinating impactful events. Proven ability to streamline operations and enhance student services through strategic planning and collaborative leadership.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Student Account Specialist
Daytona State College
Daytona Beach, Florida
08.2023 - Current
- Provided exceptional customer service by addressing student inquiries and resolving account issues.
- Collaborated with departments to streamline communication regarding student financial aid and billing processes.
- Processed financial transactions, ensuring accuracy and compliance with college policies.
- Maintained detailed records of student accounts, enhancing data integrity and accessibility.
- Resolved diverse student service issues regarding accounts and college resources.
- Executed complex cashiering functions for student accounts while adhering to policies.
- Streamlined daily operations by performing administrative tasks efficiently.
- Assisted students with account inquiries and financial aid processes professionally.
President
Carlisle Barracks Spouses' Club
Carlisle Barracks, PA
06.2022 - 05.2023
- Implemented campaigns that raised over $15,000 for scholarship program, exceeding previous efforts by $6,000.
- Delegated volunteer tasks to align with fundraising goals and initiatives.
- Negotiated contract terms with vendors to secure usage of Letort View Community Center.
- Led development of strategic executive-level plans to enhance operational effectiveness.
- Assessed project resource requirements to support successful execution of luncheons and evening events.
- Determined performance goals for milestone achievements.
- Answered inquiries from leadership regarding relevant regulations and policies.
- Organized community engagement initiatives to boost member participation and support local charities.
Vice President
Carlisle Barracks Spouses' Club
Carlisle Barracks, PA
06.2020 - 05.2022
- Oversaw financial planning, budgeting, and resource allocation for diverse club events and activities.
- Led strategic initiatives to enhance community engagement and support for military families.
- Mentored committee chairs, improving operational efficiency and encouraging best practices in event execution.
- Developed and implemented programs that fostered collaboration among club members and local organizations.
- Led strategic planning for community engagement initiatives and events to enhance participation.
- Ensured compliance by aligning program details with club by-laws and constitution.
- Guided program team in executing special events that fostered collaboration and engagement.
- Updated executive team on project progress to maintain alignment and transparency.
- Managed stakeholder communications to promote club programs and services effectively.
- Coordinated recruitment and training of volunteers for diverse club activities.
Area Coordinator for Spouses
75th Brigade, 2nd Battalion, 18th Field Artillery
Fort Sill, OK
04.2014 - 05.2016
- Led cross-functional teams in executing strategic initiatives, fostering collaboration and communication among units.
- Developed and implemented logistics plans, ensuring efficient resource allocation and mission support.
- Coordinated training programs for personnel, enhancing operational readiness and performance standards.
- Analyzed logistical data to identify process improvements, driving efficiency in supply chain operations.
- Established partnerships with organizations to enhance support and awareness for family issues.
- Educated community residents about available health and wellness resources.
- Created and executed innovative fundraising strategies for battalion family readiness group.
- Facilitated referrals for residents' needs through relationship building with community resources.
- Marketed community resources via printed materials, email newsletters, and social media campaigns.
- Coordinated communication between battalion leadership and subordinate units.
- Oversaw personnel schedules to ensure effective assignment of duties.
- Managed logistics for training exercises and deployments efficiently.
Hospitality
Patriot Spouses' Club
Fort Sill, OK
05.2015 - 04.2016
- Implemented hands-on training exercises for practical applications in the hospitality field, equipping students with necessary skills for future success.
- Mentored junior staff members in developing their hospitality skills while adhering to company policies and procedures.
- Cultivated a culture of continuous learning and professional development, encouraging staff members to pursue additional certifications or training opportunities within the hospitality industry.
- Collaborated with cross-functional teams to develop marketing strategies and promotional campaigns for the hospitality division.
- Supervised operational procedures for events, including registration, lead capture, and hospitality areas.
- Maintained current knowledge of industry trends in hospitality services.
- Welcomed members and guests at Patriot Spouse Club events to foster community engagement.
- Cross-trained in various hospitality roles, enhancing operational flexibility and efficiency.
Area Coordinator for Spouses
41st Fires
Fort Hood, TX
05.2011 - 11.2012
- Led cross-functional teams in executing strategic initiatives, fostering collaboration and communication among units.
- Facilitated interdepartmental meetings to align objectives and improve overall operational effectiveness.
- Streamlined reporting processes for mission readiness assessments, increasing accuracy and timeliness of submissions.
- Mentored junior staff on operational protocols, promoting professional development and team cohesion.
- Forged partnerships with organizations to raise awareness of family-related issues.
- Educated local residents about available health and wellness resources.
- Created and executed innovative fundraising strategies for battalion family readiness group.
- Built relationships with community resources to address resident needs.
- Marketed community resources through printed materials, email newsletters, and social media campaigns.
- Coordinated training programs focused on artillery operations and safety protocols.
- Managed logistics for equipment and supplies within battalion's area of responsibility.
- Oversaw communication between units to maintain operational readiness.
Professional Volunteer
Purple Heart of Central Texas
Harker Heights, TX
05.2010 - 11.2012
- Orchestrated logistics for community events, ensuring seamless operations and participant involvement.
- Coordinated decorative elements from local partners, setting up 50 tables for the Purple Heart Ball.
- Collaborated with team members to support organizational goals through skillful contributions.
Adjutant General Officer
US Army Reserves
Fort Sill, OK
04.1996 - 11.2006
- Developed strategic plans for resource allocation and mission execution within diverse environments.
- Coordinated logistics operations to ensure timely deployment of personnel and equipment during exercises.
- Led training programs to enhance operational readiness and skill proficiency among unit members.
- Implemented process improvements that increased efficiency in administrative procedures and documentation accuracy.
- Supervised training exercises to enhance unit readiness and operational effectiveness.
- Coordinated logistics for equipment and personnel during missions and training events.
- Managed processing of travel and financial paperwork for 50 soldiers to ensure operational readiness.
- Ensured compliance with standards through meticulous office preparation for command inspections.
- Developed and implemented safety protocols to meet military standards.
Education
MPA - Public Administration
Strayer University
Herndon, VA12-2011
BBA - Business Administration Specialization Management
Cameron University
Lawton, OK05-1996
Skills
- Customer service
- Financial negotiation
- Professional etiquette
- Client retention
- Organizational abilities
- Team coordination
- Team collaboration
- Problem-solving techniques
- Attention to detail
- Multitasking
- Adaptability and flexibility
- Reliability
- Professionalism and etiquette
- Goal-oriented mindset
Certification
Excel Essential Training Certification-2021
Excel: PivotTables for Beginners Certification-2021
Brand Design Foundations Certification-2022
Timeline
Student Account Specialist
Daytona State College
08.2023 - Current
President
Carlisle Barracks Spouses' Club
06.2022 - 05.2023
Vice President
Carlisle Barracks Spouses' Club
06.2020 - 05.2022
Hospitality
Patriot Spouses' Club
05.2015 - 04.2016
Area Coordinator for Spouses
75th Brigade, 2nd Battalion, 18th Field Artillery
04.2014 - 05.2016
Area Coordinator for Spouses
41st Fires
05.2011 - 11.2012
Professional Volunteer
Purple Heart of Central Texas
05.2010 - 11.2012
Adjutant General Officer
US Army Reserves
04.1996 - 11.2006
MPA - Public Administration
Strayer University
BBA - Business Administration Specialization Management
Cameron University
Awards
Army Civilian MSM
ARCOM
Martha Washington Medal (Sons of the American Revolution)