Summary
Overview
Work History
Education
Skills
Timeline
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Demsy Pascual

Aurora,CO

Summary

Dynamic professional with extensive experience as a Front Desk Night Auditor at Sleep Inn/MICROTEL, excelling in customer assistance and inventory control. Proven track record in training teams and enhancing guest experiences while ensuring accurate financial transactions. Skilled in quality assurance and adept at managing operational efficiencies.

Overview

5
5
years of professional experience

Work History

Front Desk Night Auditor

Sleep Inn/MICROTEL
03.2022 - 08.2025


  • Ran daily, weekly and monthly reports to close day and meet objectives.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Familiarity with front desk operations/procedures, including night audit responsibilities
  • Trained and developed front desk night auditor team associates in hotel standards operations and procedures and techniques

Machine Credit Card Operator

CPI Card Group
09.2020 - 01.2022
  • Responsible for accurate operations, loading/unloading of materials, error adjustments based on instructions, specifications and customer job ticket requirements
  • Continually checks, monitors and corrects any quality issues that may occur during each customer job run to minimize downtime and waste
  • Interprets and completes all credit card forms and documents that pertain to the credit card department with high accuracy

Education

Diploma - Health Administration

Kaplan Insitute
Cleveland, OH
03-2010

Skills

  • Customer assistance
  • Credit and cash payments
  • Check in/check out guests
  • Inventory control procedures
  • Merchandise expertise
  • Continental breakfast preparations

Timeline

Front Desk Night Auditor

Sleep Inn/MICROTEL
03.2022 - 08.2025

Machine Credit Card Operator

CPI Card Group
09.2020 - 01.2022

Diploma - Health Administration

Kaplan Insitute

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