Dena Green
Chicago,IL
Summary
Highly-qualified Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Highly organized and attentive to detail with strong organizational and time management skills.
Overview
20
20
years of professional experience
Work History
Housekeeping Supervisor
Homewood Suites
10.2018 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Managed laundry sorting, washing, drying, and ironing.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
Housekeeping Coordinator
Warwick Hotel
08.2018 - Current
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports, and other business documentation.
Housekeeping Room Attendant
Homewood Suites
03.2003 - 10.2018
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Education
Associate of Arts - Business
Kennedy King Collage
Chicago05.2017
High School Diploma -
Lindblom Techical Highschool
Chicago06.2000
Skills
- Inspect Work
- Supply Inventory Management
- Maintain Records
- Customer Service
- Improving Employee Engagement
Timeline
Housekeeping Supervisor
Homewood Suites
10.2018 - Current
Housekeeping Coordinator
Warwick Hotel
08.2018 - Current
Housekeeping Room Attendant
Homewood Suites
03.2003 - 10.2018
Associate of Arts - Business
Kennedy King Collage
High School Diploma -
Lindblom Techical Highschool
Similar Profiles
Ana GutierrezAna Gutierrez
Lead Guest Service Agent at Homewood Suites & Hampton Inn & Suites by HiltonLead Guest Service Agent at Homewood Suites & Hampton Inn & Suites by Hilton
Randi FosseRandi Fosse
Front Desk Agent at Homewood SuitesFront Desk Agent at Homewood Suites
Evanora RzeszutEvanora Rzeszut
Front Desk Agent at Homewood SuitesFront Desk Agent at Homewood Suites
Angela LudwigAngela Ludwig
Executive Head Housekeeper at Homewood SuitesExecutive Head Housekeeper at Homewood Suites
Chamere GraysChamere Grays
Payroll Assistant at Select RehabilitationPayroll Assistant at Select Rehabilitation