DENA JONES
Little Rock,AR
Summary
Detail-oriented professional with excellent communication and interpersonal skills. I desire to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to
help your company achieve its goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
RAM Partners LLC
Little Rock, AR
11.2022 - Current
- Collect and post rent payments in Yardi, transmit all deposits to the bank; inspect vacated apartments and complete final bill statements for all move outs; post late notices and eviction notices; follow up on delinquencies; ensure all charges are posted correctly in Yardi; review all new resident files for 100% completion; back up front office duties (greeting prospects and current residents, answering phone inquires, entering maintenance requests, helping tour and lease to prospects); pass out renewal letters, handle current resident renewals, and ensure they are entered properly in Yardi.
Assistant Property Manager
MAA
Little Rock, AR; Bedford, TX
09.2014 - 10.2022
- Collect and post rent payments in Yardi, transmit all deposits to the bank; inspect vacated apartments and complete final bill statements for all move outs; post late notices and eviction notices; follow up on delinquencies; ensure all charges are posted correctly in Yardi; back up front office duties (greeting prospects and current residents, answering phone inquires, entering maintenance requests, helping tour and lease to prospects); pass out renewal letters, handle current resident renewals, and ensure they are entered properly in Yardi
Assistant Property Manager
Forum Real Estate Group
Little Rock, AR
04.2013 - 09.2014
- Handle all collections, posting, and deposits of rent payments; applied late fees per policy; file evictions for non-rent payers; walk all move outs and assess charges, process SODA's for move outs; scheduled vendors for make readies and other services needed; entered PO's into Yardi for vendors and supply orders; prepare monthly commission sheets for associates; process close out at the end of the month (rent roll audit, security deposit audit, zero cash receipts); execute all new leases and renewals into Yardi; issue lease violations; back up front office duties (greeting prospects and current residents, answering phone inquires, entering maintenance requests, helping tour and lease to prospects); back up leasing consultants on renewals.
Education
Bachelor Of Arts In Sociology -
UALR
Little Rock, AR01.1996
Skills
- Policy Enforcement
- Security Deposit Refunds
- Renewals Management
- Relationship Building and Rapport
- Leasing and Sales
- Training and Mentoring
- Property Tours and Inspections
- Attention to detail
- Business Processes and Procedures
- Onsite Tours
- Payment Collection
- Tenant Relations
Certification
- CAM Certification, 2018
- 2019 Co-Chair of Education, AR Apartment Association, 2019
References
References available upon request
Timeline
Assistant Property Manager
RAM Partners LLC
11.2022 - Current
Assistant Property Manager
MAA
09.2014 - 10.2022
Assistant Property Manager
Forum Real Estate Group
04.2013 - 09.2014
Bachelor Of Arts In Sociology -
UALR