Denali Morales
Perth Amboy
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
Work History
Sales Associate
Kids Footlocker
08.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
High School Diploma -
Perth Amboy High School
Perth Amboy, NJ06.2022
Skills
- Sales Development
- Promotional Support
- Order Processing
- Contract Preparation
- Upselling
- Inventory Control
- Payment Processing
- Cash Register Operation
- Professional Demeanor
- Problem-Solving Skills
- Reliable and Punctual
- Customer Service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Kids Footlocker
08.2020 - Current
High School Diploma -
Perth Amboy High School