Denaliza Aguero
Melrose Park,IL
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Angels Pancake Cafe. Expert in cash handling and guest engagement, I consistently enhanced customer satisfaction and sales through effective communication and teamwork. Proven ability to maintain cleanliness standards while managing multiple tables, ensuring a positive dining atmosphere.
Overview
2027
2027
years of professional experience
Work History
Server
Angels Pancake Cafe
Bloomingdale, IL
2025 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Collaborated with kitchen staff to ensure timely meal delivery and accuracy of orders.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate billing.
- Suggested daily specials to enhance customer satisfaction and increase sales volume.
- Resolved customer complaints effectively, maintaining a positive dining environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Answered customers' questions, recommended items, and recorded order information.
Education
Associate Degree In Nursing -
Tritón College
River Grove, ILSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Service prioritization
- Team collaboration
- Quality control
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Angels Pancake Cafe
2025 - Current
Associate Degree In Nursing -
Tritón College