Kaneedria James
Covington,GA
Summary
Hello my name is Kaneedria James. I'm looking currently look for a job in customer service or clerical work. I have over 20 years in customer service
Overview
26
26
years of professional experience
1
1
Certification
Work History
Customer Service Agent - Call Center
Chime Solutions
11.2022 - 10.2024
- Work with Kaiser Permanente member services
- Updating information, filing claims, web support and working in billing
Call Center Customer Service Representative
Chime Solutions
08.2021 - 05.2022
- I am a customer service representative in the retirement department
- I update customers personal data information
- Set appointments for death benefits
Accounts Receivable Specialist
Georgia State University
08.2017 - 05.2018
- Processing financial aid, disburse funds, accounts receivable
Insurance Claims Specialist/call center
ASI
02.2017 - 11.2017
- Filing insurance claims, answering and making calls in the insurance call center
Cashier/Customer Service
Walmart
11.2014 - 01.2017
- Assisting customers at the customer service desk
Customer Service Representative/Administrative Assistant
CAREER STAFFING
10.2015 - 03.2016
- Answering phones, filing claims, billing, faxing and entering data
Data Entry Clerk
Pharmaceuticals
04.2013 - 03.2014
- Dealing with medicine
Customer Service Representative
mac frugel's
03.1999 - 09.2002
- Giving great customer service by helping customers find what they need
- Cashier, filing payrolls
Education
High school or equivalent -
Dekalb Technical College
Covington, GA03.2005
Skills
- Typing 47 (10 years)
- Medical Billing (1 year)
- Medical Insurance (1 year)
- Tax Preparation (2 years)
- Insurance Verification (2 years)
- Commercial Insurance (2 years)
- Call Center (2 years)
- Customer Care (10 years)
- Customer Service (10 years)
- CSR (10 years)
- Life Insurance (2 years)
- Hotel experience
- Front desk
- Hospitality
- Insurance verification
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Customer Service Agent - Call Center
Chime Solutions
11.2022 - 10.2024
Call Center Customer Service Representative
Chime Solutions
08.2021 - 05.2022
Accounts Receivable Specialist
Georgia State University
08.2017 - 05.2018
Insurance Claims Specialist/call center
ASI
02.2017 - 11.2017
Customer Service Representative/Administrative Assistant
CAREER STAFFING
10.2015 - 03.2016
Cashier/Customer Service
Walmart
11.2014 - 01.2017
Data Entry Clerk
Pharmaceuticals
04.2013 - 03.2014
Customer Service Representative
mac frugel's
03.1999 - 09.2002
High school or equivalent -
Dekalb Technical College