Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DenayJahrell Sanders

Tacoma

Summary

Dynamic hospitality professional with extensive experience at Muckleshoot Casino, excelling in guest relations and reservation management. Proven ability to enhance customer satisfaction through exceptional service and teamwork. Skilled in utilizing POS systems to streamline transactions, while fostering a welcoming environment that promotes repeat visits.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Hotel Front Desk Agent

Muckleshoot Casino
Auburn, WA
02.2026 - Current
  • Managed guest check-ins and check-outs efficiently, ensuring a smooth arrival experience.
  • Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
  • Coordinated with housekeeping to maintain room availability and cleanliness standards.
  • Processed reservations through hotel management software, enhancing booking accuracy.

Supervisor

Charlies Safari
Tacoma, WA
08.2024 - 02.2026
  • Coordinated daily activities and schedules for staff, optimizing workflow efficiency.
  • Resolved guest complaints promptly, fostering positive experiences and promoting repeat visits.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.

Security Event Staff Member

Allied Universal Security Services
Tacoma, WA
01.2024 - 06.2024
  • Provided excellent customer service while addressing patron inquiries and concerns.
  • Ensured crowd safety by effectively implementing and monitoring entry procedures and access control points.

Office Staff Assistant

Mountain View Funeral Home And Crematory
Lakewood, WA
01.2024 - 05.2024
  • Provided compassionate customer service to families during their time of need, addressing inquiries promptly.
  • Collaborated with team members to prepare facilities for services, ensuring a respectful environment.
  • Maintained an accurate filing system for easy access to essential documents when needed, improving overall office organization.

Sales Associate

Journeys Shoes
Tacoma, WA
10.2022 - 01.2023
  • Processed transactions accurately using point-of-sale systems, ensuring seamless checkout experiences.
  • Organized and restocked merchandise displays, enhancing product visibility.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

High School Diploma -

Mount Tahoma High School
Tacoma, WA
06.2023

Skills

  • Guest relations
  • Initiative-taking
  • Reservation management
  • Teamwork orientation
  • Hospitality services
  • Customer Service
  • POS System

Certification

  • Food Handlers
  • MAST Permit

Timeline

Hotel Front Desk Agent

Muckleshoot Casino
02.2026 - Current

Supervisor

Charlies Safari
08.2024 - 02.2026

Security Event Staff Member

Allied Universal Security Services
01.2024 - 06.2024

Office Staff Assistant

Mountain View Funeral Home And Crematory
01.2024 - 05.2024

Sales Associate

Journeys Shoes
10.2022 - 01.2023

High School Diploma -

Mount Tahoma High School