Deneen Taylor
Washington,DC
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
6
6
years of professional experience
Work History
Operations Manager
CVS Pharmacy
Washington, Dc
02.2021 - Current
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed daily operations to ensure effective store performance and customer service.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Coordinated inventory management and stock replenishment processes for efficiency.
- Built strong operational teams to meet process and production demands.
- Conducted regular performance evaluations to improve team productivity and engagement.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Education
Spingarn Senior High School
Washington, DcSkills
- Inventory management
- Operational strategy
- Team supervision
- Performance evaluation
- Customer service
- Crisis management
- Leadership skills
- Team leadership
- Organizational management
- Problem solving
- Effective communication
- Time management
Timeline
Operations Manager
CVS Pharmacy
02.2021 - Current
Spingarn Senior High School