Denessa Chrisman
Marshall,TX
Summary
Experienced office manager with 19 years of dedicated service to the same organization, demonstrating exceptional loyalty, consistency, and commitment. Proven ability to manage daily office operations, support leadership and staff, and maintain efficient workflows in a fast-paced environment. Known for a positive attitude, strong organizational skills, and dependable work ethic. Trusted team member who fosters a supportive work place culture while ensuring accuracy, professionalism, and operational excellence.
Overview
26
26
years of professional experience
Work History
Realtor
Coldwell Banker Lenhart Properties
Longview, TX
04.2023 - Current
- Conducted property showings and open houses to facilitate client engagement and interest.
- Prepared market analyses to assess property values and guide pricing strategies.
- Negotiated purchase agreements to ensure favorable terms for clients while maintaining compliance with regulations.
- Developed strong client relationships through effective communication and personalized service.
- Collaborated with mortgage lenders, inspectors, and appraisers to coordinate seamless transaction processes.
- Monitored local market trends to provide clients with informed advice on their real estate decisions.
- Trained new team members on best practices in customer service and sales techniques within the real estate sector.
- Utilized CRM software to manage leads, track interactions, and streamline follow-ups for prospective buyers.
Office Manager
Coldwell Banker Lenhart Properties
Marshall, TX
12.2007 - Current
- Managed vendor relationships, negotiating contracts to secure favorable terms and services for office needs.
- Coordinated scheduling and logistics for team meetings, ensuring optimal utilization of resources and time.
- Enhanced customer service processes, fostering positive client interactions that contributed to improved satisfaction ratings.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Food & Beverage Inventory Assistant
Sunland Park Race Track & Casino
Sunland Park, NM
05.2000 - 01.2005
- Managed inventory levels, ensuring timely replenishment of stock across multiple departments.
- Conducted regular audits to maintain accuracy and compliance with inventory management standards.
- Streamlined receiving processes, enhancing efficiency in material handling and storage practices.
- Trained and mentored junior staff on inventory control procedures and best practices.
- Collaborated with vendors to resolve discrepancies and ensure quality of incoming supplies.
- Partnered with sales teams to guarantee adequate stock levels during peak selling seasons or promotional events.
- Collaborated with warehouse team to ensure accurate and timely fulfillment of orders.
Education
High School Diploma -
Irvin High School
El Paso, TXReal Estate Agent - Real Estate
C.E.L.I Licensing
Canton03-2023
Skills
- Client relations
- Contract negotiation
- Comparative market analysis
- Administrative support
- Relationship building
- Active Texas real estate license
- Excellent teamwork
- Client needs assessment
- Proficient in Microsoft office
- Notary public
Timeline
Realtor
Coldwell Banker Lenhart Properties
04.2023 - Current
Office Manager
Coldwell Banker Lenhart Properties
12.2007 - Current
Food & Beverage Inventory Assistant
Sunland Park Race Track & Casino
05.2000 - 01.2005
High School Diploma -
Irvin High School
Real Estate Agent - Real Estate
C.E.L.I Licensing