Denice Peña
Stanley,ND
Summary
Dedicated Sales Associate with strong customer service and teamwork skills. Assisted customers in product selection and inquiries, enhancing shopping experiences. Maintained organized merchandise displays, contributing to store aesthetics and effective inventory management.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Dakota Drug Pharmacy
North Dakota
11.2025 - 01.2026
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accurate sales reporting.
- Maintained organized merchandise displays, contributing to store aesthetics and customer accessibility.
- Collaborated with team members to manage inventory levels and restock shelves as needed.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier
Cash Wise Foods
North Dakota
06.2025 - 10.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash and credit payments with accuracy and integrity.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Collaborated with team members to ensure smooth operational flow during peak hours.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Stanley High School
North DakotaSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Relationship building
- Exceptional customer service
- Cash handling
- Outgoing personality
- Client service
- Adapt to diverse groups
- Cleaning techniques
- Friendly and outgoing
Accomplishments
- Awarded “Employee of the Month” in [year].
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Dakota Drug Pharmacy
11.2025 - 01.2026
Cashier
Cash Wise Foods
06.2025 - 10.2025
High School Diploma -
Stanley High School