Summary
Overview
Work History
Skills
Professional References
Accolades
Timeline
Generic

DENISA ROSE LAIRMORE

Columbus,Ohio

Summary

Knowledgeable Patient Registration Representative highly proficient in coordinating smooth admissions and appointment registrations. Well-versed in current codes and insurance procedures. Detail-oriented in building and updating files. Looking to join established practice with values that align with my own.

Overview

42
42
years of professional experience

Work History

Patient Registration Specialist

Ohio ENT & Allergy
01.2023 - Current
  • Build and maintain personal relationships with hospital personnel and patients/family, consistently maintain mood and professionalism in high speed, sometimes chaotic environment, providing comfort and updates to waiting patients, collect and run insurance eligibility and necessary personal/demographic information to receive care
  • (Proficient working with EPIC, EMR detailed, Medicare, Medicaid, Aetna, Anthem, Humana, UHC, Buckeye Gold, Molina, Cigna, etc)

Patient Registration (Emergency Dept, Outpatient, Womens Health, Imaging, Heart Failure & COVID Centers)

Mount Carmel East, Trinity Health
01.2021 - 01.2023
  • Build and maintain personal relationships with hospital personnel and patients/family, consistently maintain mood and professionalism in high speed, sometimes chaotic environment, providing comfort and updates to waiting patients, collect and run insurance eligibility and necessary personal/demographic information to receive care
  • (Proficient working with EPIC, EMR detailed, Medicare, Medicaid, Aetna, Anthem, Humana, UHC, Buckeye Gold, Molina, Cigna, etc)

Nutrition Services

Mount Carmel East, Trinity Health
01.2020 - 01.2021
  • Build and maintain personal relationships with hospital personnel and patients/family, cashier, prepare breakfast made to order for both hospital personnel and patients/family, serve lunch, responsible for inventory dating/proficient in FIFO process, responsible for food safety, trainer for new hires, volunteer for patient transport

Culinary Associate II

Sycamore Medical Center, Kettering Health Network
01.2017 - 01.2020
  • Build and maintain personal relationships with hospital personnel and patients/family, cashier, prepare breakfast made to order for both hospital personnel and patients/family, serve lunch, responsible for inventory dating/proficient in FIFO process, responsible for food safety, trainer for new hires, volunteer for patient transport

Food Specialist

Speedway Corp
01.2009 - 01.2016
  • Prepared breakfast and lunch for daily business
  • Made fresh sandwiches, wedges & parfaits daily
  • Received monthly Q&A scores of no less than 91%
  • Also held positions as Shift Lead and Store Co-Manager where I managed all second shift personal and operations

Owner/Operator

JL&DL Enterprises LLC
01.2001 - 01.2009
  • Co-owned business with husband, office manager responsible for dispatch of local and over the road crews, payroll, claims, accounts payable & accounts receivable

Staff Accountant/Office Manager

Beltmann Group
01.1999 - 01.2001
  • Accounts receivable, accounts payable and collections
  • Reconciliation of statements for corporate office
  • In 2000, I was promoted to office manager of the IBM division, responsible for IBM hard asset inventory for the East coast

Division Accountant

United Van Lines
01.1994 - 01.1999
  • Responsible for payroll, accounts receivable, accounts payable, monthly reconciliations, revenue statements for corporate for over 50 accounts
  • Processed driver settlements for over 30 short-haul and long-haul truck drivers, processed and settled claims for all accounts
  • Also responsible for dispatching local crews

Quality Control Manager

Yoder Industries
01.1983 - 01.1994
  • Responsible for safe operation of all production equipment
  • Promoted to Q&A manager and was then responsible for setting all control parameters and upon my approval parts were released for shipment

Skills

  • Strong organization
  • Patient scheduling
  • HIPAA compliance
  • Medical terminology proficiency
  • Insurance verification
  • Medical coding
  • Data entry
  • Electronic record keeping
  • Eligibility determination
  • Strong interpersonal skills
  • Appointment scheduling
  • Patient registration

Professional References

  • DEBBIE RUSS, ALLERGY & ORAL PATHOLOGY DIRECTOR, OHIO ENT & ALLERGY, 740-260-0595
  • JENNIFER BAILEY, NUTRITION SERVICES 30+ YEARS, MOUNT CARMEL, 614-432-1790
  • JAMIE BYRD, CLCU DEPARTMENT UNIT# 234-8300, MOUNT CARMEL, 614-778-5979

Accolades

  • ACHIEVERS RECOGNITIONS, MOUNT CARMEL EAST, TRINITY HEALTH, 12/31/21, Received 21 recognitions in Achievers platform for picking up extra shifts and distinguished integrity.
  • EMPLOYEE OF THE MONTH/SHOOTING STAR AWARD, SYCAMORE MEDICAL CENTER, KETTERING HEALTH NETWORK, 12/31/18, Awarded for exceptional customer service and consistent mood.
  • CREAM OF THE CROP AWARD, SYCAMORE MEDICAL CENTER, KETTERING HEALTH NETWORK, 12/31/17, Awarded for helping other areas complete their daily tasks.
  • TOP Q&A PERFORMER IN DISTRICT, SPEEDWAY CORP, 12/31/16, Received scores of 91% or higher on evaluations.

Timeline

Patient Registration Specialist

Ohio ENT & Allergy
01.2023 - Current

Patient Registration (Emergency Dept, Outpatient, Womens Health, Imaging, Heart Failure & COVID Centers)

Mount Carmel East, Trinity Health
01.2021 - 01.2023

Nutrition Services

Mount Carmel East, Trinity Health
01.2020 - 01.2021

Culinary Associate II

Sycamore Medical Center, Kettering Health Network
01.2017 - 01.2020

Food Specialist

Speedway Corp
01.2009 - 01.2016

Owner/Operator

JL&DL Enterprises LLC
01.2001 - 01.2009

Staff Accountant/Office Manager

Beltmann Group
01.1999 - 01.2001

Division Accountant

United Van Lines
01.1994 - 01.1999

Quality Control Manager

Yoder Industries
01.1983 - 01.1994

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DENISA ROSE LAIRMORE