Denise Arteaga
Humble
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload; Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Host
Humble City Cafe
Humble
08.2023 - Current
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables, chairs & menus.
- Processed payments from customers using a POS system.
- Took reservations over phone and in person.
- Managed incoming calls during busy shifts.
- Resolved conflicts between customers when necessary.
- Served as point-of-contact for resolving guest complaints or special requests.
- Provided excellent customer service by anticipating customer needs.
- Contributed to team efforts by accomplishing related tasks as needed.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Ensured compliance with health and safety regulations within the restaurant.
Server
Humble City Cafe
Humble
08.2023 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted guests and provided menus.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Upheld high standards of sanitation in accordance with health department regulations.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Provided excellent customer service to ensure satisfaction.
- Cleaned tables and chairs to prepare dining area for next customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
High School Diploma -
Kingwood Park High School
Kingwood05-2025
Skills
- Customer service
- Reservation management
- Conflict resolution
- Team collaboration
- Payment processing
- Sales strategies
- Front of house organization
- Workflow optimization
- Task prioritization
- Guest relations
- Seating arrangements
- Order accuracy
- Adaptable to change
- Foreign language skills
- POS software
- Bill computation
- Table bussing
- Verbal and written communication
Languages
Spanish
Native/ Bilingual
Timeline
Host
Humble City Cafe
08.2023 - Current
Server
Humble City Cafe
08.2023 - Current
High School Diploma -
Kingwood Park High School