Denise Beacham
Madison,MS
Summary
Medical Front Office Coordinator with proven expertise in insurance verification and medical billing at Professional Therapy Solutions, LLC. Achieved timely reimbursements through meticulous attention to detail and effective communication. Managed appointment scheduling for multiple providers, ensuring high levels of customer service and operational efficiency. Enhanced patient satisfaction through dedicated support and streamlined processes.
Overview
13
13
years of professional experience
Work History
Patient Relations Specialist
Morgan White Group
Ridgeland, Mississippi
06.2025 - 07.2025
- Initiated training program in anticipation of relocation to Alabama with spouse's employer.
- Chose to remain in Mississippi to stay close to family support.
Medical Front Office Coordinator
Professional Therapy Solutions, LLC
Madison, MS
05.2017 - 06.2025
- Streamlined appointment scheduling by overseeing patient greetings and phone communications.
- Processed insurance claims using ICD-10 and CPT codes, achieving timely reimbursements.
- Credentialed new physical therapists with Mesa/Medicaid and Humana to ensure compliance.
- Verified insurance coverage for 23 companies, maintaining accurate patient data entries.
- Collected copays, deductibles, and self-pay rates while ensuring precise financial records.
- Ordered essential supplies to enhance operational efficiency of clinic.
- Coordinated pre-authorizations with insurance providers to improve processing times.
- Managed workers' compensation and motor vehicle accident claims to optimize operations.
Office Coordinator
Grace Myofascial Clinic
Madison, MS
09.2012 - 01.2017
- Executed timely billing processes to ensure accurate revenue collection.
- Performed insurance verification to confirm patient eligibility and coverage.
- Scheduled appointments for new and returning patients to maximize office efficiency.
- Collected copays, deductibles, and self-pay rates to streamline payment procedures.
Education
Bachelor of Science - Dental Hygiene
University of Alabama At Birmingham
Birmingham, AL05-1986
Skills
- Appointment scheduling and insurance verification
- Medical billing and pre-authorizations
- Patient registration and records management
- Supply chain management
- Customer service management
- Phone communication and time management
- Attention to detail in health records
- Effective communication skills
My personality
- I am a challenge driven individual who loves problem solving, talking to professionals whether it be providers, insurance companies, patients and employers to identify the reason claims are denying and or rejecting.
My Family!
- My husband, Mike, and I have been married for 34 years.
- Mike has been working for MVP Sonic for 16 years and is the VP of Operations.
- We have one son, Alex, who is married to Rachel. Alex is a strength and conditioning Director and Rachel is a Nurse Practitioner at Batson specializing in Pediatric Oncology.
- My parents, who are 82 year's old, moved to MS from Tuscaloosa, Alabama three years ago.
Hobbies and Volunteer Work
- We are Die Hard Alabama Fans and attend as many football games as possible!
- I enjoy running, swimming, going to the beach and playing with our 3 dogs, Millie, Nala and Lana.
- I am currently a volunteer with Shower Power, which provides a daily shower, toiletries and clothing to the homeless and much less fortunate than ourselves!
References
References available upon request.
Timeline
Patient Relations Specialist
Morgan White Group
06.2025 - 07.2025
Medical Front Office Coordinator
Professional Therapy Solutions, LLC
05.2017 - 06.2025
Office Coordinator
Grace Myofascial Clinic
09.2012 - 01.2017
Bachelor of Science - Dental Hygiene
University of Alabama At Birmingham