Denise Burke
Commerce City,CO
Summary
Talented Store Management offering exceptional operations and team management abilities. Closely monitor operations and adjust strategies while empowering staff to independently handle daily needs. Focused on strengthening strategies to keep the business ready for any challenge.
Overview
12
12
years of professional experience
Work History
Store Manager
Dd’s discount
Lakewood, Colorado
01.2023 - Current
- Identified opportunities for cost savings through waste reduction initiatives.
- Planned special promotions or discounts based on market trends.
- Managed daily banking activities such as deposits and withdrawals.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Implemented efficient systems for tracking stock movement.
- Assessed operational efficiency of the store's departments.
- Developed strategies to maximize sales and profitability.
Store Manager
Big Lots
Brighton, CO
05.2020 - Current
- Promoted team-oriented culture with common sales, service and productivity goals
- Delegated assignments to meet coverage needs and maintain store standards
- Analyzed store reports to evaluate performance, increase sales and reduce controllable expenses
- Established customer relationships to generate more business, maintain store profitability and expand brand loyalty and recognition
- Implemented loss prevention strategies to reduce shrinkage and control theft
- Directed and maintained store merchandising standards to present organized and engaging in-store experience
- Worked on sales floor and interacted with customers and employees to maximize and expand potential
- Managed employees, scheduled shifts, determined and provided training needs and conducted performance reviews
- Resolved problems, provided open communication and recommended discipline and terminations
- Oversaw daily operations with practiced eye, focusing on efficiency, team collaboration and process improvements
Store Manager
Family Dollar
Federal Heights, CO
05.2012 - 05.2020
- Flexed store business strategies and personal selling techniques to contribute to financial results
- Increased employee job satisfaction with hands-on, motivational approaches
- Improved customer satisfaction and loyalty by building an atmosphere focused on positive, memorable experiences
- Managed employees, scheduled shifts, determined and provided training needs and conducted performance reviews
- Set forward-thinking policies to meet business needs and boost team success
- Monitored and adjusted staff schedules based on business requirements
Education
Office Management
Front Range Community College
01.2013
Skills
- Operations oversight
- Performance optimization
- Staff management
- Inventory control
- Culture development
- Cost control and budgeting
- Training and development
- Payroll Management
- Customer Service Management
- Store Merchandising
- Loss Prevention
- Team Development
- Supply Ordering
- Shift Scheduling
- Operational budgeting
- POS Systems
- Operations Management
- Employee Training
- Talent Recruitment
- Strategic thinker
Timeline
Store Manager
Dd’s discount
01.2023 - Current
Store Manager
Big Lots
05.2020 - Current
Store Manager
Family Dollar
05.2012 - 05.2020
Office Management
Front Range Community College