Denise Chiriboga
Maspeth
Summary
Experienced After-School/ Camp Director with background in developing and implementing educational programs for students of various ages. Strengths include strong leadership, program management, and team-building skills that foster positive learning environments. Demonstrated ability to establish partnerships with parents, teachers, and community members to enhance student success and engagement. Previous roles have resulted in enriched after-school offerings, increased participation rates, and enhanced student outcomes.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Long Island City YMCA
Long Island City
02.2024 - Current
- Handled customer inquiries through phone, email, and chat platforms.
- Resolved customer complaints with empathy and effective problem-solving skills.
- Documented customer interactions in the customer relationship management system.
Site Director
Flushing YMCA
Flushing
03.2022 - 09.2023
- Coordinated staff schedules to optimize coverage and meet operational needs.
- Maintained inventory levels and ordered supplies as needed for smooth operations.
- Complied with safety rules to minimize incidents and accidents.
- Maintained accurate records of attendance, incidents and evaluations of students and staff
After School/ Day Camp Coordinator
Flushing YMCA
Flushing
01.2021 - 03.2022
- Planned daily activities and schedules for campers.
- Organized recreational programs that promoted teamwork and cooperation.
- Provided support during emergency situations such as medical emergencies or inclement weather conditions.
- Facilitated team building exercises designed to promote cooperation among campers from different backgrounds.
After School/Day Camp Counselor
Flushing YMCA
Flushing
06.2019 - 01.2021
- Developed and implemented creative lesson plans for various age groups.
- Facilitated team-building exercises to enhance student cooperation and communication.
- Maintained cleanliness and organization of camp and school facilities and equipment.
- Responded quickly and calmly in emergency situations as needed.
Education
Associate of Arts - Childhood Education
LaGuardia Community College
Long Island City, NY05-2027
High School Diploma -
High School of Hospitality Management
New York, NY06-2017
Skills
- Child development
- Lesson planning
- Conflict resolution
- Team building
- Classroom management
- Record keeping
Languages
Spanish
Native/ Bilingual
Timeline
Customer Service Representative
Long Island City YMCA
02.2024 - Current
Site Director
Flushing YMCA
03.2022 - 09.2023
After School/ Day Camp Coordinator
Flushing YMCA
01.2021 - 03.2022
After School/Day Camp Counselor
Flushing YMCA
06.2019 - 01.2021
Associate of Arts - Childhood Education
LaGuardia Community College
High School Diploma -
High School of Hospitality Management
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