Denise Elliott
Certified Pharmacy Technician
Missoula,MT
Summary
Certified Pharmacy Technician seeking a career as a full or part time technician in a rewarding and team oriented setting.
Overview
29
29
years of professional experience
Work History
Transportation Security Officer
Department Of Homeland Security
Missoula, MT
02.2010 - Current
- Authenticated boarding passes, identification and passports to prevent fraudulent travel.
- Managed team of fourteen trained security professionals engaged in anti-terrorism activities.
- Interacted with public to give directions, explain rules and regulations and respond to inquiries.
- Used Word and Excel to document and create incident reports.
- Conducted classes and trained officers in all aspects of security functions and interpersonal engagement and customer service.
- Oversaw and ensured the effective execution of all security functions as a supervisory officer for over six years.
Lead Certified Pharmacy Technician
Frenchtown Drug
Frenchtown, MT
12.2006 - 12.2009
- Coordinated and managed medication systems for several assisted living facilities.
- Stocked, labeled and inventoried medication to keep accurate records.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Lead Certified Pharmacy Technician
Osco Drug
Missoula, MT
03.2003 - 12.2006
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Stocked, labeled and inventoried medication to keep accurate records.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Counted, measured, and compounded medications following standard procedures.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Sergeant/Squad Leader
United States Army And Army National Guard
Missoula, MT
04.1995 - 08.2004
- Maintained property and equipment inventory and crew assignments.
- Provided thorough reports to superiors regarding squad activities.
- Submitted work orders to have vehicles repaired and checked each one thoroughly upon return to service.
- Led teams during battle drills and training exercises and responsible for the accountability and motivation of my squad.
- Briefed leaders on readiness, equipment status and enemy locations to enable sound decision making.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
Certified Pharmacy Technician
Montana VA
Helena, MT
12.2002 - 09.2003
- Counted, measured, and compounded medications following standard procedures.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked automated medication dispensing equipment.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
Education
Associate of Science - Pharmacy Technology
University of Montana College of Technology
Missoula, MT08.2002
Skills
- Attention to Detail
- Training and Development
- Customer service and assistance
- Self-Motivated
- Data Entry
- Teamwork and Collaboration
- Flexible and Adaptable
Additional Information
Additional leadership training as a non-commissioned officer in the U.S. Army. Completed 118 credit hours with a 3.4 GPA at the University of Montana. I am a volunteer leader with Missoula County 4-H and the Beef Superintendent.
Timeline
Transportation Security Officer
Department Of Homeland Security
02.2010 - Current
Lead Certified Pharmacy Technician
Frenchtown Drug
12.2006 - 12.2009
Lead Certified Pharmacy Technician
Osco Drug
03.2003 - 12.2006
Certified Pharmacy Technician
Montana VA
12.2002 - 09.2003
Sergeant/Squad Leader
United States Army And Army National Guard
04.1995 - 08.2004
Associate of Science - Pharmacy Technology
University of Montana College of Technology