Denise Erdem
Dawsonville,GA
Summary
Dynamic administrative professional with extensive experience at the US Embassy in Turkiye, excelling in report generation and regulatory compliance. Proven ability to enhance office efficiency through meticulous attention to detail and strong interpersonal skills, ensuring seamless communication and project management across departments. Committed to delivering exceptional service and fostering positive client relationships.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Assistant, Senior
Forsyth County Courthouse
Cumming, GA
10.2024 - Current
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Compiled data from various sources into organized reports for review by the management team.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
Designer, Sales Associate
KnB Cabinets Wholesale LLC
Norcross, GA
04.2024 - 10.2025
- Evaluated existing kitchen layouts making recommendations for improvements or modifications.
- Developed detailed drawings of cabinets, including elevations and sections, to ensure accuracy in construction.
- Coordinated with suppliers regarding delivery timelines and material availability.
- Monitored progress during fabrication process ensuring adherence to specifications.
- Assisted customers in selecting hardware styles and finishes that best suited their needs.
- Inspected finished cabinets prior to installation onsite at client locations.
- Worked closely with contractors throughout the project lifecycle from conception through completion.
Management Admin Assistant
US Embassy in Turkiye
Ankara, Turkiye
08.2023 - 03.2024
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Developed and maintained filing systems for confidential documents and records.
- Facilitated communication between different departments within the organization.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Created travel arrangements and distributed travel details to appropriate personnel.
Customs, Housing and Property Supervisor
US Consulate Turkiye
Adana, Turkiye
08.2019 - 08.2023
- Drafted legal documents such as lease agreements, notices of eviction or non-payment of rent.
- Implemented preventative maintenance plans to ensure proper upkeep of all buildings and grounds on assigned properties.
- Maintained accurate records of tenant payments, rent increases, renewals, and move-outs.
- Analyzed documentation such as licenses, permits, shipping papers and insurance policies.
- Communicated effectively with freight forwarders, carriers, brokers, customers and government agencies as required.
- Analyzed financial data associated with international transactions.
- Maintained up-to-date knowledge of laws and regulations governing trade operations.
- Coordinated and monitored the import and export activities of international shipments.
- Processed export declarations, bills of lading, shipping manifests and other related documents in accordance with national and international regulations.
Security Analyst
Turkish General Staff
Ankara , Turkey
04.2010 - 04.2017
- Monitored news media outlets for developments in political climate and reported findings to senior staff.
- Analyzed current political trends and provided reports to management on potential implications.
- Researched legal documents related to policy initiatives and drafted summaries of key points.
- Created models that forecasted the outcomes of upcoming elections based on past voting patterns.
- Compiled a database of relevant research materials from government agencies, think tanks, universities.
Policy Analyst
NATO Headquarters
Molesworth, UK
08.2015 - 02.2016
- Created comprehensive databases of information gathered from field visits and other sources related to policy initiatives.
- Consulted with external organizations such as advocacy groups, trade associations, and other governmental agencies about proposed legislation or regulations impacting their interests.
- Facilitated communication between internal departments regarding any changes made by policymakers.
- Compiled detailed summaries of feedback received from stakeholders during public consultations on various topics.
Business Consultant
Netherlands Embassy in Turkiye
Ankara, Turkiye
09.2008 - 01.2009
- Identified opportunities for business growth through new products or services.
- Created financial projections based on market research data and industry trends.
- Drafted reports summarizing findings from analyses completed during consulting engagements.
- Facilitated workshops with stakeholders to discuss challenges faced by organizations.
Education
Master of Science - European Studies
Middle East Technical University
Turkiye10-2010
Bachelor of Science - Political Science And International Relations
Cankaya University
Turkiye07-2008
Skills
- Microsoft Excel
- Data entry
- Report generation
- Filing systems
- Office management
- Customer service
- Strong interpersonal skills
- Certified legal office assistant
- Meticulous attention to detail
- Professional communication
- Critical thinking
- Regulatory compliance
- Database research
- Document drafting
- Client intake procedures
- Project management
Accomplishments
- Listed as an honor student in six terms during bachelor's education, due to GPA above 3.00/4.00
- Completed internship at the Ministry of Foreign Affairs in Turkiye between June and August 2007
- Completed internship at the Youth Assembly Programme supported by the International Republican Institute (USA)
Languages
English
Full Professional
Turkish
Native/ Bilingual
Dutch
Limited
Certification
- Paralegal Course Completion Certification by University of Georgia, April 2025
- Google Data Analysis Course, February 2024
Timeline
Administrative Assistant, Senior
Forsyth County Courthouse
10.2024 - Current
Designer, Sales Associate
KnB Cabinets Wholesale LLC
04.2024 - 10.2025
Management Admin Assistant
US Embassy in Turkiye
08.2023 - 03.2024
Customs, Housing and Property Supervisor
US Consulate Turkiye
08.2019 - 08.2023
Policy Analyst
NATO Headquarters
08.2015 - 02.2016
Security Analyst
Turkish General Staff
04.2010 - 04.2017
Business Consultant
Netherlands Embassy in Turkiye
09.2008 - 01.2009
Master of Science - European Studies
Middle East Technical University
Bachelor of Science - Political Science And International Relations
Cankaya University
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