Denise Guerrero
Colorado Springs,CO
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
14
14
years of professional experience
Work History
Sales Associate
Gasprom Gas Station
07.2007 - 12.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Mobil Gas Station
02.2005 - 06.2007
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Texaco Gas Station
08.2003 - 12.2005
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed efficient cash register operations.
Sales Associate
USA Gas Station
05.2000 - 10.2003
- Managed efficient cash register operations.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Graduate Certificate - Medical Assisting
Westlake Institute of Technology
166 N Moorpark Rd #104 Thousand Oaks CA 9136006.1993
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Exceptional customer service
- Flexible schedule
- Cash register operation
- Cash handling accuracy
Timeline
Sales Associate
Gasprom Gas Station
07.2007 - 12.2013
Sales Associate
Mobil Gas Station
02.2005 - 06.2007
Sales Associate
Texaco Gas Station
08.2003 - 12.2005
Sales Associate
USA Gas Station
05.2000 - 10.2003
Graduate Certificate - Medical Assisting
Westlake Institute of Technology
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