Denise Heaton
Lynn Haven
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Backgrounds and Data Supervision NW Region
NWF Health Network
07.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Foster Family Support Supervisor
NWF Health Network
10.2022 - 07.2024
- Oversaw daily operations to ensure adherence to service standards and operational efficiency.
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented process improvements, enhancing workflow and reducing response times.
- Managed scheduling and resource allocation to optimize staff performance.
Family Finder
NWF Health Network
05.2022 - 10.2022
- Evaluated potential caregivers to ensure alignment with organizational objectives.
- Conducted research on potential caregivers and maintained updated database.
- Managed application process efficiently, ensuring timely submission and tracking of all prospective home. Reporting findings to the court.
Kinship Specialist
NWF Health Network
09.2019 - Current
- Meet with all relative, non-relative, and kinship caregivers in Circuit 2 and/or 14 to explain and initiate Level 1 licensure of these families.
- Conduct home studies and complete all related documentation.
- Collect and interpret all required documents for licensure.
- Ensures proper documentation of all activities in Florida Safe Families Network (FSFN) with 48 hours of activity.
- Participate in team meetings and/or individual supervision to review ongoing foster home needs and ensure the family and system needs are met.
- Conduct home visits and contacts with families complete required documentation.
- Assist foster parents in meeting needs for training and education.
- Develop written materials for the level 1 licensure program.
- Conduct community outreach as needed.
- Exhibit expertise in Licensing Administrative Code Requirements and CFOPs
- Participate in the quality improvement process.
- Demonstrate problem-solving and teamwork.
- While working in this position I have independently worked in a six county Circuit, with little supervision. I have been able to keep up with the work load and meeting all goals.
Sales Associate
Kelly’s Beach Liquors
03.2019 - 09.2019
- Responsible for stocking liquor. Inventory control. Completing cash transactions and the final sale of merchandise.
Dependency case manager
Children's Home Society of Florida
04.2011 - 12.2018
- Provide follow-up services to in-home or out-of-home dependency case completing referrals to appropriate community services, adoption services, and completing on-going assessments.
- -Supervision of four case managers and one clerical support person responsible for their own case loads, ensuring that all court documentation was completed in a timely manner in accordance with state and local guidelines.
Child Protective Investigator
Department of Children and Families
07.2005 - 07.2008
- Investigations related to the abuse, neglect, or abandonment of children and provide follow-up services needed.
- Determine the risk level and take appropriate actions, transfer of cases to case management.
- Special assignment to the Bay County Sheriff's Office Methamphetamine Drug Unit for a period of six months as a special work detail to work with the drug unit on all cases related to illegal drugs and methamphetamines.
Lead Dependency Manager
Anchorage Children Home
08.2003 - 07.2005
- Provide follow-up services to in-home or out-of-home dependency case completing referrals to appropriate community services, adoption services, and completing on-going assessments.
- Supervision of four case managers and one clerical support person responsible for their own case loads, ensuring that all court documentation was completed in a timely manner in accordance with state and local guidelines.
Storekeeper Second Class
United States Navy
07.1989 - 08.1999
- Procurement, inventory, and movement of all necessary military equipment and materials.
Education
B.S. - Social Work
Florida State University
01.2003
A.A. - General-Social Work
Gulf Coast Community College
01.2002
Skills
- Child Protective Services
- Social work
- Decision-making
- Organization and time management
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
Certification
- Certified Protective Worker March 2004 to Present
- Case worker Case Management April 2012 to October 2023
Timeline
Backgrounds and Data Supervision NW Region
NWF Health Network
07.2024 - Current
Foster Family Support Supervisor
NWF Health Network
10.2022 - 07.2024
Family Finder
NWF Health Network
05.2022 - 10.2022
Kinship Specialist
NWF Health Network
09.2019 - Current
Sales Associate
Kelly’s Beach Liquors
03.2019 - 09.2019
Dependency case manager
Children's Home Society of Florida
04.2011 - 12.2018
Child Protective Investigator
Department of Children and Families
07.2005 - 07.2008
Lead Dependency Manager
Anchorage Children Home
08.2003 - 07.2005
Storekeeper Second Class
United States Navy
07.1989 - 08.1999
A.A. - General-Social Work
Gulf Coast Community College
B.S. - Social Work
Florida State University
Years of experience
- Child Protective Case Management- 11 years
- Child Protective Investigations 4 years
- Level 1 Foster home licensing 2.5 years
Military Service
- Branch: United States Navy
- Rank: E5
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