Summary
Overview
Work History
Education
Skills
References
Timeline
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Denise Mata

Goodyear,AZ

Summary

Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Overview

13
13
years of professional experience

Work History

Medical Assistant/Procedure Scheduler

Dr. Liz Cruz Partners In Digestive Health
Phoenix, AZ
07.2017 - 05.2025
  • Administered injections, medications and treatments as directed by the physician.
  • Utilized electronic health records systems to update patient data and procedure information.
  • Secured pre-authorizations and pre-certifications for surgical procedures.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Coordinated the admissions process for patients, including insurance verification and pre-authorizations.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Assisted with insurance verification processes and informed patients of their eligibility status and procedure fees.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.

Medical Assistant

Nextcare Urgent Care
Phoenix, USA
02.2017 - 07.2017
  • Established an environment of professional conduct and ethical principles.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Ensured optimal patient care through prioritizing health needs.
  • Maintained clear lines of communication among providers, labs, and specialists.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Administered medications under physician's supervision.

Medical Assistant

Shapiro and Associates P.C
Phoenix, USA
04.2012 - 08.2016
  • Ensured consistent professionalism across work environment.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.

Education

Medical Assistant Certificate -

Carrington College
Phoenix, AZ
09.2012

Skills

  • Electronic health records
  • Clinical documentation
  • Patient rooming and exam room preparation
  • Taking and tracking vital signs
  • Diagnostic image processing
  • Prioritizing stat orders
  • Prescription refills
  • Medication administration
  • Bilingual Fluent in Spanish

References

References available upon request.

Timeline

Medical Assistant/Procedure Scheduler

Dr. Liz Cruz Partners In Digestive Health
07.2017 - 05.2025

Medical Assistant

Nextcare Urgent Care
02.2017 - 07.2017

Medical Assistant

Shapiro and Associates P.C
04.2012 - 08.2016

Medical Assistant Certificate -

Carrington College

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Denise Mata