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Medical Assistant with experience in a family and pediatric medical practice and additional healthcare experience as a CNA. Known for dedication to providing premium patient care. Professional Bedford Care Center of Newton Newton, MS

Seeking a position as an active employee involving responsibility and working with others as a team member to achieve advancement and growth for the company. Enjoys all new assigned duties as I am always looking to learn new skills.

Dedicated paraprofessional with expertise in instructional support and behavioral interventions. Proficient in database management and differentiated instruction. Successfully navigates complex educational environments, ensuring positive outcomes for students and seamless collaboration with educators. Background working with students of various ages and abilities, implementing Individualized Education Programs (IEPs) to ensure positive educational and behavioral outcomes. Skilled in creating positive learning environments, developing learning plans, and collaborating with teachers, parents, and other professionals. Passionate about helping students reach their full potential and become successful, independent adults. Personable and positive individual with excellent communication and interpersonal skills. Solid understanding of customer service principles and proficient in using CRM software and handling multiple phone lines. Capable of delivering high-quality service and building strong customer relationships. Offering strong communication abilities and genuine interest in customer service, eager to learn and thrive in a call center environment. Brings a foundation in problem-solving and adaptability, ensuring rapid acquisition of necessary skills. Developed exceptional communication and customer service skills in a high-volume, customer-focused environment. Proven ability to resolve complex issues and maintain composure under pressure. Seeking to transition into a new field, leveraging strong problem-solving and multitasking abilities. Results-driven call center professional with solid experience in customer service and communication. Adept at resolving issues efficiently and maintaining high customer satisfaction. Strong focus on team collaboration, adaptability, and achieving targets. Skilled in active listening, problem-solving, and multitasking. Reliable and flexible in meeting changing needs.

Bilingual Punctual, detail oriented and hard working. Excels in fast-paces environments. Multitasking and communication abilities thrive to help enhance patient/customer experiences. Adept in medical scheduling and embodying exceptional people skills, I significantly improved office efficiency and training processes.

Customer service professional skilled in managing high-volume calls and resolving conflicts. Proven track record in enhancing patient retention and experiences through strategic problem-solving and effective communication in fast-paced environments.

Denise Peña

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Call Center Representative

Medical Assistant

Medical Assistant

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Accredited Diploma - Medical Assistant

Business Accountancy

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Call Center Representative

Medical Assistant

Medical Assistant

Accredited Diploma - Medical Assistant

Business Accountancy

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