Talented Owner with excellent marketing, customer service and facility oversight skills and more than 15 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
19
19
years of professional experience
Work History
Patient Access Coordinator
Heart South Cardiovascular Group PC
01.2024 - Current
Contributed to a positive work environment by providing support and assistance to colleagues during peak periods or staff shortages.
Maintained strict adherence to HIPAA regulations while managing confidential patient information throughout various stages of care.
Managed high volumes of inbound calls while addressing scheduling requests, appointment confirmations, prescription refills, and general inquiries professionally.
Increased efficiency of daily operations by implementing electronic health record system for accurate data management.
Owner
Popwell Farms
01.2006 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Created and monitored promotional approaches to increase sales and profit levels.
Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.