Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Community Manager
CPVA Management, Inc
Richmond, VA
07.2011 - 12.2024
Managed day-to-day activities involving homeowners, subcontractors and property management.
Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
Negotiated with vendors and service providers for community events.
Recommended property improvements based on detailed evaluations of current property conditions.
Monitored online conversations and provided constructive feedback.
Managed and oversaw operations, maintenance and administration of properties.
Performed regular inspections on buildings and common areas identifying necessary repairs.
Responded to customer inquiries in a timely manner.
Assistant to the Construction Official
Township Of Wyckoff, Nj Â
Wyckoff, NJ
06.2002 - 10.2010
Assisted in the development of new policies and procedures to improve operational efficiency.
Coordinated support to facilitate general office operations.
Handled incoming calls and directed callers to appropriate department or employee.
Used filing systems to improve document management and organization.
Education
Bachelor of Arts - Communications
Rhode Island College
Providence, RI
05-1976
Skills
Maintenance and repair coordination
Income and expense management
Payment management
Financial budgeting and reporting
Certification
CMCA - Certification #6117284 expires 10/26
AMS - Certification #8165 expires 8/26
President of Music Parents Association
Volunteer - raised funds for music programs at Ramapo High School, Franklin Lakes, NJ
Volunteer - Girl Scout Leader
Volunteer - registered approx 1500 youth soccer players for the state of N
Regional Business Development Contractor at MJ Management, Hutchinson Auto Group, American Management ServiceRegional Business Development Contractor at MJ Management, Hutchinson Auto Group, American Management Service