Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Denise Salas

Balch Springs,TX

Summary

Bilingual insurance and sales professional with 5+ years of experience in customer service, office management, and financial services. Skilled in team leadership, policy underwriting, and building strong client relationships. Licensed in Property & Casualty Insurance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Office Manager

Alpa Auto Insurance Agencies
Mesquite, TX
03.2025 - Current
  • Manage daily operations, lead and train staff, and drive office sales performance.
  • Ensure compliance with insurance regulations while maintaining strong customer satisfaction.
  • Oversee complex client issues and local business promotion.

Sales Consultant

Group 1 Automotive
Dallas, TX
06.2024 - 01.2025
  • Delivered tailored product presentations and closed high-value sales.
  • Managed leads and customer interactions using CRM tools.
  • Analyzed competitor offerings to highlight unique selling points.

Insurance Agent

A-Max Insurance Services
Balch Springs, TX
08.2022 - 01.2024
  • Advised clients on coverage options and processed new/renewal policies.
  • Ensured accurate underwriting and policy compliance.

Full-Time Teller

Full-Time Teller Prosperity Bank
Balch Springs, TX
01.2022 - 07.2022
  • Processed deposits, withdrawals, and loan payments while balancing cash daily.
  • Provided account support and resolved customer inquiries.

Shift Supervisor

PLS Financial Services
Dallas, TX
02.2018 - 02.2019
  • Supervised staff, oversaw store operations, and motivated employees with incentives.
  • (Earlier roles in cashier/customer service available upon request)

Education

High School Diploma -

Texans Can Academy
Carrollton-Farmers Branch
01.2018

Skills

  • Insurance Sales & Underwriting
  • Customer Service & Retention
  • Sales & Negotiation
  • Team Leadership & Training
  • Banking & Financial Services
  • Bilingual: English & Spanish

Certification

  • Property & Casualty Insurance License (2024–2026)
  • Valid Driver's License

Timeline

Office Manager

Alpa Auto Insurance Agencies
03.2025 - Current

Sales Consultant

Group 1 Automotive
06.2024 - 01.2025

Insurance Agent

A-Max Insurance Services
08.2022 - 01.2024

Full-Time Teller

Full-Time Teller Prosperity Bank
01.2022 - 07.2022

Shift Supervisor

PLS Financial Services
02.2018 - 02.2019

High School Diploma -

Texans Can Academy
Denise Salas